Ocean Import Agent

Expeditors Job Post

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Positions Available :

Core Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and trace ocean shipments through the transportation cycle
• Ensure documents are timely sent and arrival notices communicated to overseas and customers
• Ensure accurate and timely client and vendors billing
• Interact with customers in arranging their international shipments, meeting customer service standards
• Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved)
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and look for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the SOPs
• Meet KPI standards in accordance with the Company's procedures
• Overseas communications, timely responses to mails and requests (internal and external)

Qualifications

Customer Service Experience

Operations / Industry knowledge preferred but not required

Effective interpersonal skills

Pro-active, strong organizational skills

Proven analytical skills

Good computer skills (Excel, Word)

Must be eligible to work in the US without sponsorship

Expected base salary : $21-$24 per hour

May be eligible for bonus following first year of continuous employment in position.

Expeditors offers excellent benefits :

All your information will be kept confidential according to EEO Guidelines.