Customer Support Consultant
VirtualVocationsNashville, Tennessee, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Consultant.
Key Responsibilities
Analyzing, troubleshooting, and resolving issues
Triaging and remediating tickets while communicating with technical and functional teams
Supporting configuration management processes and providing functional support for deployment activities
Required Qualifications
Ability to work 8am to 4pm ET
Minimum 3 years of experience in a Government-facing functional, customer service, or help desk role
Experience in generating and analyzing reports desired
Experience in configuration management desired
Experience using Microsoft Office Suite, specifically MS Word and MS Excel
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Customer Support • Nashville, Tennessee, United States
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