Director, Patient Innovation & Engagement - Digital Modernization & Grant Operations

Digital Modernization Director

Lead Transformation in Patient Engagement Through Digital Excellence

Seeking a dynamic and visionary Digital Modernization Director to lead the Patient Innovation and Engagement team (PI&E). This role is central to the PI&E mission of empowering patients and advancing advocacy initiatives. The ideal candidate will be a digital innovator with a passion for patient-centered work, ready to transform operations and drive measurable impact.

Responsibilities and Primary Activities

• Assists the PI&E organization in discovering information hidden in data to make data-driven strategic decisions for the organization
• Acts as a strategist and implementer and ensures streamlined activities within the team based on annual priorities and in alignment to V&I plans and manages a broad range of activities to achieve key priorities and initiatives
• Oversees the Grant Operations team and PI&E budget and is accountable for tracking and fiscal responsibility of the budget and uses data analytics to predict trends and allocate resources and budget appropriately throughout the year.
• Identifies appropriate data sources to address V&I and PI&E needs
• Designs and develops analyses (e.g., descriptive, diagnostic, predictive, prescriptive) to draw inferences and conclusions to inform decision making for the team
• Ensures high quality, rigorous, and readily interpretable deliverables
• Develops data visualizations and presentation decks to communicate findings
• Provides recommended actions with stakeholders from senior and executive leadership teams
• Manages and coaches team members to transform data into dynamic, resonant stories, visuals, and other innovative, insightful presentation methods for internal V&I decision-making
• Contributes to a collaborative environment : 1) maintains an entrepreneurial spirit 2) has a strong understanding of healthcare data and technology 3) can identify and use new data sources 4) effectively informs V&I Plans
• Keeps abreast of the latest trends in the field through continuous learning and proactively championing new methods to solve critical and emerging PI&E problems and drive PI&E activities
• Leads substantial change initiatives with broad implications
• Leads the execution of key initiatives
• Identifies opportunities in key growth areas
• Collaborates and partners with peers in other functions (e.g., GCTO) on cross-functional analytics projects, including data stewardship and governance
• Drives efficiencies in developing innovative data enablement strategies and implementations
• Manages external vendors

Key Responsibilities

Required Qualifications, Skills, & Experience

Minimum

Preferred

Desired Skills

Required Skills : Artificial Intelligence (AI), Budget Management, Change Management, Computer Science, Digital Implementation, Federal Grant Writing, Grant Administration, Leadership, Machine Learning (ML), Medical Affairs, Medical Communications, Natural Language Processing (NLP), Patient Advocacy, Professional Networking, Strategic Thinking

Preferred Skills :