Manager of Implementation

San Francisco, CA

Direct Hire

Salary Range : $170,000 - $185,000

Benefits : Employee Offerings & Benefits Medical dental and vision insurance, Remote-first culture built on trust autonomy and high performance, Paid time off and opportunities for professional development, Team offsites and gatherings in New York San Francisco and international locations, Equity ownership in a fast-growing early-stage startup,

At Rillet, we're changing the way high-growth companies make financial decisions. Our goal is to make zero day close a reality. No more reporting 10 days after quarter end, report day ZERO. Rillet is a next-gen accounting platform purpose built to automate end-to-end accounting workflows. In practical terms, information from CRM, billing, AP, payroll, etc. is synced instantaneously with Rillet, and 93% of journal entries are booked without human intervention. CEO, CFO, and finance teams can finally focus on making impactful financial decisions, while leaving Rillet run the numbers.

Rillet's an early stage startup with a big vision. We raised $ 38.5m from Sequoia, First Round Capital, Creandum and Susa Ventures. We're looking for people with passion and grit who strive for excellence.

We are looking for a hands-on Manager of Implementation to lead and grow our implementation team and oversee the successful onboarding and deployment of our Rillet platform across a growing portfolio of clients. This is an opportunity to shape and scale the implementation strategy and team structure. The ideal candidate has strong accounting system or ERP implementation experience, thrives in fast-paced environments, and enjoys mentoring others while driving results.

Responsibilities :

Lead and manage the Implementation team, providing guidance, support, and performance feedback.

• Oversee client implementations from kickoff to go-live, ensuring timely and successful onboarding experiences.
• Develop and optimize implementation processes, workflows, and documentation across the team.
• Collaborate with cross-functional partners (Product, Engineering, Customer Success) and key client stakeholders to define and execute project plans.
• Analyze client business processes to configure effective solutions.
• Oversee data migration, reconciliation of large data sets, and integration of Rillet's platform with external systems.
• Facilitate technical connections between client environments and Rillet's integration partners.
• Identify risks or roadblocks early, and implement proactive solutions to keep projects on track.
• Maintain clear and consistent documentation and reporting for both internal stakeholders and clients.

Qualifications :

5+ years of experience managing a team in ERP or accounting software implementations.

Employee Offerings & Benefits

Medical, dental, and vision insurance.

Remote-first culture built on trust, autonomy, and high performance.

Paid time off and opportunities for professional development.

Team offsites and gatherings in New York, San Francisco, and international locations.

Equity ownership in a fast-growing early-stage startup.