Inventory Coordinator

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

General Summary

The Inventory Coordinator is responsible for the overall integrity and maintenance of a store's inventory. The duties of the job require an average of 20‐30 hours per work week (will vary by store location) dedicated to sustaining the store’s inventory integrity to ensure the right product is in the right place at the right time. They are to consistently provide amazing customer service to both internal and external customers while being involved and motivated toward the goals of the entire store operations with a willingness to assist in any area they are needed.

Essential Duties and Responsibilities

• Ensure POs are properly received from Ace and non‐Ace vendors.
• Report inventory discrepancies such as over/short and damages from orders received.
• Work with the freight captain to ensure proper receiving and replenishment upon arrival at the store.
• Ensure all outs are researched by scanning the location using a mobile device, determining cause, and following all processes to correct the errors.
• Utilize all Mango reports and programs along with daily cycle counts to maintain inventory accuracy.
• Follow defective merchandise procedures to ensure credits are received.
• Maintain on hand integrity throughout the store by reviewing inventory discrepancies to determine the cause of the discrepancy. Counts must be adjusted as needed after the matter has been properly researched.
• Maintain oversight of the following functions within store operations: price change completion, integrity of location codes, manage inventory levels, and adjustments.
• Coordinates store preparation for periodic full store physical inventories.
• Participates in all Inventory Coordinator training and consistently trains and shares knowledge with other store associates.
• Work with various Store Support Center departments to ensure proper inventory controls are in place.
• Partner with members of management to report and find solutions for inventory concerns.
• Complete all other inventory functions as assigned by management.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

• WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
• EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
• LOVE – Love the people, love the work and love the results.
• INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
• GRATITUDE – We recognize that we are blessed to be in the business of serving others.
• HUMILITY – We strive for greatness with a humble, modest and respectful attitude.
• TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace.

Minimum Skills, Requirements and Qualifications

• Must have the ability to work both independently and on a team to complete multiple assignments in a fast-paced environment.
• Must be a self-starter with strong critical thinking and problem-solving skills.
• Excellent communication and organizational skills and attention to detail.
• Ability to research and find root cause of inventory discrepancies.
• Retail store experience preferred.

Compensation Details

$17 - $18 per hour

For a full list of benefits and open positions, please visit us at:

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