IT Service Desk - Technician I

About Us

Brink Constructors, Inc. is an electrical contractor with over 75 years of experience in high-voltage transmission line and substation erection. With a long and industrious history, our experienced team continues to help power the nation now and into the future.

At Brink, our success stems from the skilled personnel that we employ and the philosophy we instill to follow and uphold our core fundamental ideals including Safety First. Becoming a member of the Brink team is more than “just a job” or satisfactory employment—at Brink, we build careers, and we invest in the future of our people. Bring your skills to light and power your future with our team.

About this Role

At Brink Constructors, Inc., the IT Service Desk Technician I provides exceptional customer service to end users. This position will use troubleshooting techniques for various computer and software related issues. The IT Service Desk Technician will communicate issues and solutions to the IT Manager and provide timely assistance to all employees.

Pay : This is an non-exempt / hourly position. The pay range is $18-$25 / hour. Pay may vary depending on your skills and experience.

Location / Travel Requirements : This position on-site and located at our Rapid City, SD office. Occasional travel to other Brink offices. Need to be available for overnight travel as business warrants.

What You'll Do

Provide end-user support for pc and mobile devices (in-person, remote support session, Teams call, etc.)

Perform mobile device upgrade or laptop upgrade

Image new or refreshed workstations using SCCM

Assist with new employee creation process and onboarding

Provide training to field employees and office employees for new software rollout

Provide troubleshooting and support for software related issues

Maintain and aide with jobsite tablets

Assist the IT Team with department and company projects as needed

Various other duties as needed

What You'll Bring

Preferred :

Proficient with Microsoft Office suite and able to troubleshoot

Proficient with Microsoft Windows 10 and able to troubleshoot

Driving record : Will require a clean driving record

Physical Requirements :

Be able to lift, up to 50 pounds, endure long periods of standing, kneeling, and squatting.

Need to be able to deal with wide variations in temperature.

Hours & Conditions

Need to be available for full time hours, which can vary from day to day.

Average hours will range from 40 hours per week.

Pre-Screen : Upon offer, employees will be required to complete and pass a pre-employment drug screen, background, and MVR check.

What You'll Get

Benefits

401(k) with company match (traditional & roth available)

Paid Holidays and PTO

Parental Leave

Medical, Dental, Vision

Additional Voluntary benefits available

Employee Discounts

Company paid :

Health Plan (HDHP 5,000 -other plan options available for cost)

Long Term Disability

1X Base Salary life Insurance

Employee Assistance Program

Brink Constructors, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

Brink Constructors, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Brink Constructors, Inc. will only use E-Verify once you have accepted a job offer and completed the Form I-9.

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Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and / or gender identity), age, disability, genetic information, veteran status, and / or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status.We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.

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ID2025-12379

CategoryInformation Technology

Position TypeFull-Time Regular

LocationUS-SD-Rapid City,

Workplace TypeOn-Site