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Information Technology Technician

Information Technology Technician

TalentBurst, an Inc 5000 companyAustin, TX, US
13 hours ago
Job type
  • Full-time
Job description

Overview

Position : Staffing - IT System Administrator

Location : Austin, TX

Duration : 6 months to start with

Base pay range : $35.00 / hr - $40.00 / hr

Note : This range is provided by TalentBurst, an Inc 5000 company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

  • Provide day-to-day technical support to local hands-on and remote employees for hardware, software, and networking issues on their laptops and mobile devices.
  • Assist in the IT asset life cycle refresh process for new hires and existing employees including imaging, configuring, and migrating to new systems.
  • Assist in various IT functions such as hardware and software installations and rolling out new systems to end users / groups.
  • Maintains passwords, data integrity and file system security.
  • Manage logistical aspects of laptop and accessory distribution at our Austin, Texas office location including asset management, inventory management, shipping and receipt of hardware.
  • Retiring and secure disposal of IT Assets as needed.
  • Develop, document, implement and communicate standard operating procedures and instructional guidelines for IT teams and end users.
  • Participate in new software or hardware testing, including detailed technical feedback.

Qualifications & Skills

  • Excellent written and spoken English.
  • Fully proficient with the Windows and MacOS operating systems.
  • Applicants must be familiar with the Microsoft Office Suite.
  • Extensive experience with Excel and SharePoint a plus.
  • Has working knowledge of the mobile wireless operating systems (iOS and Android).
  • Thorough understanding of PC computer hardware and efficient troubleshooting techniques.
  • Ability to maintain effective relationships with colleagues and internal customers.
  • Ability to communicate highly technical information to both technical and nontechnical personnel.
  • Be able to conduct training programs designed to educate an organization's computer users about basic and specialized applications.
  • Ability to multitask and transition quickly between multiple issues; high level of accountability and ability to lead initiatives from start to finish with minimal supervision.
  • Seniority & Employment Details

  • Seniority level : Mid-Senior level
  • Employment type : Contract
  • Job function : Information Technology
  • Industries : Staffing and Recruiting
  • Referrals increase your chances of interviewing at TalentBurst, an Inc 5000 company by 2x

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