Inbound Email Specialist

Job Description

Job Description

Description :

At Infinity, we take pride in our commitment to Energy, Excellence, and Execution by providing Life-Changing Experiences for our employees. Through our Perform Culture, we foster an environment where individuals are empowered to achieve their best, collaborate with purpose, and drive meaningful impact.

As a recipient of several prestigious workforce awards from the Detroit Free Press, Des Moines Register, and Corridor Business Journal, including the Top Workplaces Award and Coolest Places to Work, we encourage you to join Infinity’s exceptional workforce and be part of our award-winning culture.

We offer a casual dress code, a fun break room, and engaging activities and events that strengthen team connections and give back to our local communities. At Infinity, we don’t just build careers—we create opportunities to grow, thrive, and perform at the highest level.

Job Summary

We’re seeking an Inbound Email Specialist to serve as a key member of our support team for a company dedicated to providing learning supplies to educators. In this role, you will respond to customer inquiries via email with speed, accuracy, and empathy - delivering effective solutions while maintaining the highest standards of professionalism. The ideal candidate is passionate about helping others, excels in written communication, and thrives in a fast-paced, structured environment. A minimum of six months’ hands-on experience with SAP is required.

Why you’ll Love working here!

• Competitive pay
• Potential Career growth & internal promotions
• Fun and energetic team culture
• Beautiful Facilities and Break areas
• Full Benefit package at 40 hours a week full time.

Paid Training and Continuous Coaching

Requirements : Responsibilities

Required Skills / Abilities

Education and Experience

Preferred Industries for Related Experience

Supervisory Responsibilities

None

Physical Requirements :