Inside Sales Representative

Job Description

Job Description

About Us

Lifespan Home Improvements has been providing top-quality home renovation services to customers throughout Salt Lake City and across Utah for over 30 years. We’re known for our superior products , customized designs , and exceptional craftsmanship from our factory-trained and certified installers.

At Lifespan, we believe people want to be part of a company that inspires and encourages growth . Our commitment to excellence starts with our team and extends into everything we do. If you’re looking to be part of a company that values teamwork, innovation, and integrity — we’d love to have you join our journey.

About the Role

We’re seeking a Call Center Representative to support our growing team. This role involves assisting both internal staff and external customers with professionalism, efficiency, and care. You’ll play a key role in ensuring leads are quickly followed up on, appointments are booked, and customer satisfaction stays high.

While this is primarily a weekday position, occasional weekend availability may be needed for trade shows or appointment support.

This is an excellent entry-level opportunity with room to grow into a Sales Coordinator or Sales Representative role — where you’ll attend homeowner appointments and have the opportunity to earn commission on your own sales.

What You’ll Do

• Memorize and confidently use provided call scripts
• Respond to all incoming leads within 1 minute (doing so increases demo rate by 391%)
• Handle all inbound calls using approved scripts — and personalize them naturally
• Make outbound calls to past leads and customers for follow-ups, reviews, referrals, and repeat business
• Manage the schedule for all in-home appointments for our sales team
• Monitor and manage all lead sources
• Assist production and marketing departments with daily administrative tasks
• Send out marketing materials to past and potential customers
• Occasionally work trade shows and events to generate leads and appointments

Requirements

What We Offer

Join Our Team!

If you’re motivated, reliable, and looking for a place to grow your career, we’d love to meet you. Apply today and take the first step toward a rewarding future with Lifespan Home Improvements.

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