Talent.com
OPERATIONS & MANAGEMENT CONSULTANT I - SES
OPERATIONS & MANAGEMENT CONSULTANT I - SESFlorida State Jobs • Fort Lauderdale, FL, US
OPERATIONS & MANAGEMENT CONSULTANT I - SES

OPERATIONS & MANAGEMENT CONSULTANT I - SES

Florida State Jobs • Fort Lauderdale, FL, US
16 hours ago
Job type
  • Full-time
Job description

Operations & Management Consultant I - Ses

This is administrative / consultative work involving identification and resolution of operational and management problems for the Office of Economic Self Sufficiency. Training employees in methods of performing a effective and efficient job, including reviewing, interpreting and coordinating implementation of policies, procedures and directives. Provides technical assistance and develops and monitors improvement plans for effectiveness.

Typical Duties :

  • Recommends operation policies and assists in the establishment of procedures, as required, to implement policies, achieve operational objectives, or resolve operational problems.
  • Monitors operation activities to meet specific measurable service objectives to assure compliance with statewide operation goals.
  • Investigates, assesses, analyzes and makes recommendations to resolve issues and problems.
  • Provides daily consultation and assistance to management and staff in the management and operation of service programs and responsibilities.
  • Consults with program supervisors and administrative staff to resolve programmatic, administrative and operational issues and problems.
  • Performs firsthand, on-site analysis of operational problems of service programs; serves on interdisciplinary staff teams to develop optimum resolutions; carries out the implementation of solutions.
  • Assists in implementing the development, refinement and testing of the Case Assignment and Management System (CAMS). Evaluates CAMS performance and identifies problems, making recommendations for appropriate modifications.
  • Serves as the official Single Point of contact in the provision of auxiliary aids and services to the deaf and hard of hearing

Knowledge, Skills and Abilities :

  • Knowledge of the methods of data collection and analysis.
  • Knowledge of basic management principles and practices.
  • Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
  • Ability to organize data into logical format for presentation in reports, documents and other written materials.
  • Ability to conduct fact-finding research.
  • Ability to utilize problem-solving techniques.
  • Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others

    • Minimum Qualifications : At least five years' experience working in ESS with two of those years in a supervisory capacity.

    Special note :

  • State of Florida Employment applications must reflect most current and all previous employment history in order to receive full consideration.
  • Some Agency positions may require successful completion of pre-interview assessment or work sample to be eligible for interview.
  • Ability to speak / read / write Spanish / Creole / French or other foreign language may be considered in the selection process as determined by Agency need at time of interview and / or selection.
    • Create a job alert for this search

    Management Consultant • Fort Lauderdale, FL, US