Customer Supply Chain Manager

Company Overview

Pacifica Beauty is a renowned beauty care company dedicated to offering natural, sustainable, and cruelty-free beauty products that empower individuals to express their unique beauty while respecting the planet. Our mission is to provide high-quality skincare, makeup, fragrance, and body care items that promote self-care, wellness, and environmental consciousness. With a commitment to innovation and integrity, we strive to inspire positive change in the beauty industry and beyond.

About the Role

We’re looking for a detail-oriented and proactive Customer Supply Chain Manager to join our Supply Chain / Operation team. In this role, you’ll be the key link between our internal demand planning, logistics, sales teams, and customers’ replenishment organization. You’ll own the collaborative planning, forecasting, and replenishment (CPFR) process to ensure our products are in-stock, forecasted accurately, and flowing efficiently through Walmart’s supply chain.

This position is ideal for someone who thrives in a fast-paced retail environment, loves data analysis, and has a strong understanding of Walmart’s systems and processes.

Location : Remote - Based in the Bentonville, AR or Los Angeles, CA areas

Salary Range : $80,000-$110,000 (based on experience)

Key Responsibilities

• Lead the CPFR process with customers i.e. Walmart / Target / Ulta to drive high in-stock rates, accurate forecasts, and strong OTIF performance.
• Monitor and analyze system, including Walmart Retail Link , Luminate , and supply chain dashboards to track sales, inventory, and replenishment trends.
• Develop and communicate weekly demand and inventory insights to internal teams and Walmart partners.
• Align with Demand Planning, Sales, and Operations to ensure forecast accuracy for core and promotional items.
• Manage new item setups, modular transitions, and promotional events to ensure smooth execution and supply continuity.
• Identify risks in supply and demand, recommend corrective actions, and communicate potential service impacts early.
• Track and improve key metrics : forecast accuracy, inventory health, OTIF, and weeks of supply.
• Partner with Logistics and 3PL providers to ensure timely shipments and issue resolution.
• Support continuous improvement initiatives across planning and replenishment processes.

Requirements

Why Join Us

Benefits

Join Pacifica Beauty in our mission to redefine beauty and inspire conscious living. Together, we can create a brighter, more beautiful future for all. Apply now to join our passionate team!