Car Sales Representative
DARCARS of Silver Spring is now hiring Car Sales Representative to join our team!
As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.
Qualifications :
- Strong communication skills with both customers and DARCARS employees
- Ability to speak multiple languages (Spanish and Chinese) is a plus!
- Demonstrated commitment to customer service
- Comfortable using video tools, Facetime, etc., to assist customers
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Previous sales experience preferred but not required
- Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
- Be able to work in a fast-paced environment
- Be a team player
- Must be able to work a flexible schedule, evenings and weekends
- Must have a valid driver's license and acceptable safe driving record
- High school diploma or equivalent (GED)
- Must be at least eighteen years of age
- Must be able to pass pre-employment screen (background)
Benefits
Comprehensive Benefits Plan including 401kEmployee discounts on vehicle purchases, parts and service repairsOpportunities to join our community service initiativesInternal career advancement opportunitiesIn this role, you will :
Conducts business in a professional and ethical mannerFollows DARCARS approach to selling (including but not limited to) :Greets customers with a welcoming attitude and listens to their needsDescribes operations and features of vehicles matching customer's needs via in-person or virtuallyFollows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)Suggests optional equipment, features, warranties, for customer to purchaseCorrectly computes and quotes sales priceWorks with finance team to obtain financing, as neededCompletes all necessary paperworkArranges for delivery and registration of the vehicleAddresses all customer concerns and ensures customer is satisfiedMaintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipmentMust be able to make an effective demonstration ride on a planned routeDevelop and maintain future prospect and customer follow-up systemParticipates in all required brand and DARCARS trainingUtilizes and familiar with online digital retailing selling toolsMay be required to use video tools to assist customers virtually with car buying processIn conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goalsComplies with DARCARS policies and proceduresOther duties as assignedWe are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.