Medical Receptionist / Medical Assistant

Job Description

Job Description

A medical receptionist plays a crucial role in the smooth functioning of a medical office or healthcare facility. Their responsibilities include :

• Patient Registration : Greeting patients and collecting their personal information for registration.
• Appointment Scheduling : Coordinating and scheduling patient appointments, managing the calendar for healthcare providers.
• Check-In and Check-Out Procedures : Assisting patients with the check-in process, insurance information, and handling the check-out process after appointments.
• Answering Phone Calls : Handling incoming calls, addressing patient inquiries, and providing information about the practice.
• Maintaining Patient Records : Ensuring accurate and up-to-date patient records, including personal information, medical history, and insurance details.
• Insurance Verification : Verifying insurance coverage and collaborating with billing company
• Handling Payments : Collecting co-pays, processing payments, and managing billing inquiries.
• Managing Front Desk Area : Keeping the reception area organized, tidy, and welcoming for patients.
• Communication : Communicating effectively with healthcare providers, staff, and patients to facilitate smooth operations.
• Patient Education : Providing basic information to patients about procedures, policies, and general healthcare information.
• Handling Emergencies : Knowing how to respond to medical emergencies or urgent situations and alerting appropriate personnel.
• Technology Usage : Using computer systems and software for scheduling, record-keeping, and other administrative tasks.
• Confidentiality : Maintaining patient confidentiality and adhering to HIPAA regulations.
• Multitasking : Managing multiple tasks simultaneously, such as answering phones, scheduling appointments, and handling paperwork.

Qualifications

Employers may have specific preferences, so it's important to review job postings for additional requirements.

Part - Time Position