WEBSITE MANAGER - 1025

Job Summary

Under general direction and in compliance with standard operating procedures and policies, administers the City's external digital marketing tools, to include the web platform, e-communication, surveys, online forms, online website quality control, etc. Creates dynamic, interactive web content and ensures City websites and affiliated digital accounts are updated regularly with relevant and exciting material. Uses photos, videos, graphics, news articles, accolades, and interviews to post to all Greenvillesc.gov-related websites. Provides support and mentorship to City colleagues working on website content development. Researches best practices, competitor content and market trends.

Essential Functions

Essential Functions

% of Time

• Serve as Primary Administrator on City Websites : Serve as primary contact with third-party website hosting provider. Ensure maximum performance on all City websites by implementing fixes on reported issues or submit support tickets to third-party provider and ensure responsiveness. Use knowledge of Hyper Text Markup Language (HTML), Cascading Style Sheets (CSS) and other front-end website coding languages and techniques to maintain Americans with Disabilities Act (ADA) accessibility, responsiveness, and readability. Utilize Google Analytics and resources within Civic Plus platform to create analytic reports about digital media reach. Make recommendations based on reports and modify strategies and resources as necessary. Ensure effective Search Engine Optimization (SEO) to reach audiences. Stay abreast of web trends, explore new platforms, and seek opportunities for improvement and expansion.

50%

30%

20%

Perform other duties as assigned.

Job Requirements

Preferred Qualifications

Driver's License Requirements

Performance Requirements

Knowledge of :

Ability to :

Working Conditions

Primary Work Location : Office environment and occasional outside work.

Protective Equipment Required : None.

Environmental / Health and Safety Factors :

Occasional outside work with exposure to unpleasant environmental conditions and / or hazards.

Physical Demands :

Constantly requires vision, hearing, talking, and fine dexterity. Frequently requires sitting and standing. Occasionally requires pushing / pulling, reaching, handling / grasping, walking, and carrying. Light strength demands include frequently exerting up to 10 pounds, occasionally exerting up to 10-20 pounds, and rarely exerting 20-50 pounds .

Mental Demands :

Frequently requires time pressures, frequent change of tasks, tedious or exacting work, and working with others as part of a team. Occasionally requires performing multiple tasks simultaneously, emergency situations, and irregular schedule.

Americans with Disabilities Act Compliance

The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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