Concierge / Front Desk

Job Description

Job Description

Company Description

At Brandywine Longwood by Monarch, we take pride in knowing that our residents receive top-tier services and amenities.  Our personable team is committed to delivering an excellent experience and takes great pride in their work.  We offer spacious Personal Care and Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.

Job Description

This opportunity is Full Time, Sunday through Thursday; 8a-4p

Reports To

The Concierge will report to the Business Office Director. This position is a non-exempt, hourly position.

Job Overview

Provides a positive first impression to all who enter the community.  Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Office Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Physical Abilities

Monarch / Brandywine :

Company Culture and Values :  At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Additional Benefits for Full-time Team Members :

Qualifications

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.