Associate Director, Study Operations, Cronos

Associate Clinical Project Management Director

Associate Clinical Project Management Directors supervise, manage and provide oversight to an assigned Clinical Project Management staff who manage or support studies and / or programs to ensure delivery; time and quality resulting in strong financial performance and customer satisfaction. Manage direct reports and teams in accordance with organization's policies and applicable regulations. Ensure direct report employees are fully trained; individual development is aligned; and in place to meet project and organizational needs. Able to attract; develop and retain talent.

Essential Functions

• Manage staff and provide guidance in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.
• Work with individual staff to make sure all study management and project deliverables are completed as per the Contract, to achieve quality deliverables on time and within budget and in accordance with SOPs, policies and practices. As their first point of contact, provide effective and timely consultation / guidance to employees on issue resolution.
• Coach and mentor employees around project planning, project review, risk management and problem solving to ensure global alignment of work practices across the team through the adoption and use of all process and technology tools and improvements by employees.
• Obtain and provide regular feedback to employees from other project team members and key stakeholders to assist in personal and professional development. May attend project team meeting in order to support development needs. Identify skill and competency gaps at the individual level and work to craft development plans that will close the gaps.
• Ensure direct reports demonstrate working knowledge of finances, baseline and change control in terms of scope, budget, schedule and risk / issue management.
• Train the Project Lead management team on processes and procedures. Ensure required trainings are completed on time.
• Complete and discuss the Project Lead competency framework with each direct report.
• Actively engage with the review of project performance dashboard for tracked information. Follow up with direct reports to ensure system and metrics compliance.
• Review metrics and ensure required updates are made in IQVIA systems to ensure accurate and timely reporting is available to senior management.
• Proactively manage risks linked to resourcing, project and / or individual needs with other management and leadership team members to manage study issues and obstacles.
• Work with individual staff to identify any quality issues within the study and provide coaching on resolution of issues, including implementation of corrective and preventative action plans and escalation.
• Provide technical expertise and / or clinical project management experience to assigned staff for training and process improvement efforts.
• May Lead and / or actively participate in corporate initiatives act as a department cross-functional liaison and / or change agent.

Qualifications