Customer Service Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

ROLE DESCRIPTION :

As an assistant office manager with David Perkins State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and service-minded candidates.

RESPONSIBILITIES :

• Work with the customer service team and daily operations.
• Execute customer service policies and procedures.
• Handle escalated customer complaints and issues.
• Create a great customer service experience

QUALIFICATIONS :

• Positive attitude
• Servants heart
• Leadership and organizational skills.
• Communication and problem-solving abilities.
• Ability to multi-task, and detail oriented