Hardware Support Engineer

Cognizant is a leading provider IT and BPO services, providing critical initiatives to a variety of global clients. The Hardware Operations team is a part of a high profile client project that provides interactive panoramas from positions along many streets in the world. Hardware Operations is responsible for building, testing, deploying, and maintaining imagery hardware and sensors used on different platforms.

The Hardware Support Engineer needs to have the ability to test and debug advanced, client-designed equipment like high-resolution cameras, mechanical frames, cables, and geolocation hardware, as well as completing on demand engineering tests and producing technical solutions. Take on project management tasks, analyze common hardware failures, and help create and maintain technical documentation. Act as a subject matter expert for global hardware troubleshooting and repair procedures. identifying and addressing technical knowledge gaps within the team. Work closely with regional tech leads to improve processes and troubleshoot intermittent faults. This role is based in Palo Alto, CA . Only local candidates will be considered.

Role Responsibilities

• Responsible in assisting engineering teams that are testing advanced client-designed equipment such as high resolution cameras, mechanical frames, cables and overall geolocation equipment when required and agreed by the

team lead

Monitoring the technical standards of the field support team globally

Desired Skills & Experience

Hourly Rate and Other Compensation :

The annual salary for this position is between $72,000 - $93,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :

Disclaimer : The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

LA County (only) : Qualified applicants with arrest and / or conviction records will be considered for employment.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.