Sr Manager- Lead Development

Lead Development Manager

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Part of the Assisted Growth Strategy Team for TurboTax Commercialization, TurboTax is seeking an accomplished and results-driven Lead Development Manager to spearhead a new lead-generation function in collaboration with our Concierge Sales Team. In this role, you will focus on qualifying inbound and outbound leads, designing lead scoring models, and ensuring smooth lead handoff to the Sales Team to drive pipeline growth and revenue impact. Reporting directly to the Sales Enablement Manager, you will play a pivotal role in shaping and executing consistent sales strategies while optimizing sales efficiency and conversions.

Responsibilities :

We're searching for a highly motivated and innovative individual to establish, manage, and refine TurboTax's lead development function. You will take ownership of key processes including lead qualification, flow optimization, and collaboration with sales and marketing teams to ensure high-quality lead generation. Your analytical mindset, technical savvy, and ability to develop scalable solutions will drive TurboTax's pipeline growth and sales success. This includes :

• Training and Development : Work with the Sales Enablement manager to standardized processes and training materials to ensure Concierges are equipped with the skills and product knowledge needed for success. Assist Concierges where needed to identify clear KPIs while tracking performance through tools like Salesforce, SalesLoft, and other analytics platforms. Support inbound and outbound lead generation activities, leveraging automation tools and data-backed optimizations to improve workflows.
• Lead Flow Optimization : Design and implement lead qualification and scoring models aligned with Ideal Customer Profiles (ICPs), Personas, and Customer Journey maps. Collaborate with Marketing, Sales, and Engineering to refine lead workflows, ensuring effective routing and prioritization. Use automation and data-driven insights to improve efficiency and scale lead management processes.
• Cross-Functional Collaboration and Reporting : Partner directly with sales leadership to align on pipeline growth objectives and ensure the seamless execution of sales strategies. Build and deliver reports on key performance indicators such as conversion rates, qualified leads, pipeline generation, and revenue impact. Provide clear and actionable insights, backed by data, to improve lead generation outcomes. Foster collaboration across teams such as Marketing, Finance, Service Delivery, and Operations, ensuring alignment and shared objectives.

Qualifications :

Experience : 5+ years of sales development or related experience; ability to lead initiatives and achieve measurable results without direct team management. Technical Acumen : Proficiency with CRM systems like Salesforce and expertise in automation tools such as SalesLoft, Outreach, and ZoomInfo, among others. Analytical Skills : Strong ability to analyze data, measure impact, and provide actionable insights to optimize workflows and outcomes. Track Record : Proven history of exceeding sales goals and driving pipeline and revenue impact through streamlined lead processes. Exceptional communication, collaboration, and problem-solving skills; ability to manage priorities in fast-paced environments. Commitment to Excellence : Strong multitasking, organization, and time-management abilities; a customer-centric approach to everything you do. Entrepreneurial mindset with adaptability, resourcefulness, and a focus on continuous improvement.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is : Bay Area California, CA : $171,500-$231,500 Southern California, CA : $159,000-$215,000 EOE AA M / F / Vet / Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.