Portuguese Speaking Customer Service for Construction industry

Portuguese Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in locating talent across various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our dedicated recruitment process allows us to effectively match the best candidates with the right employers, enabling individuals to find their dream jobs abroad. We are currently looking for a Portuguese Speaking Customer Service Representative for a prominent player in the construction industry. This exciting role is ideal for individuals fluent in Portuguese who are passionate about providing exceptional customer support. As a Customer Service Representative in this dynamic field, you will be on the front lines, assisting customers with inquiries related to construction services and ensuring their needs are met efficiently and effectively. Join us at Patrique Mercier Recruitment where your language skills and customer service expertise can make a real impact in the construction industry while working in an international environment.

Responsibilities

• Assist Portuguese-speaking customers with inquiries related to construction services.
• Provide detailed information about products and services offered in the construction industry.
• Resolve customer complaints and issues in a timely and professional manner.
• Collaborate with the construction team to relay customer feedback and improve services.
• Maintain customer records and ensure accurate documentation of interactions.
• Communicate effectively via phone, email, and chat to ensure seamless customer support.
• Stay updated on industry trends and product knowledge to provide accurate information.