Customer Service Representative

Position : Customer Service Representative

Location : San Antonio, TX (Onsite)

Duration : FTE / Direct Hire

Job Description : What you'll do :

• Provide operational support to members with their Banking – Auto Loans line of business or product Review accounts and processes transactions that may require action.
• Identify and confirm the member’s immediate request(s) and works to resolve issues.
• Explore member’s needs and recommend to fund an outstanding Loan.
• Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions.
• Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follow written risk and compliance policies and procedures for business activities.

What you have :

Salary Range : : $35,000 - $38,000 a year