Massage Therapist

Benefits : Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job Title : Massage Therapist

Department : Spa Reports To : Spa & Medspa Manager Location : Blondie’s Salon & Spa Status : Non-Exempt

Position Summary

Blondie’s Salon & Spa is seeking a licensed and experienced Massage Therapist to join our spa team. In this role, you will deliver customized, high-quality massage services designed to support guest wellness, relaxation, and recovery. The ideal candidate is passionate about the wellness industry, holds an active Indiana license or certification, and is committed to providing an exceptional guest experience. You will thrive in a supportive, inclusive environment focused on continued education, professional growth, and elevated service delivery.

Key Responsibilities

Guest Experience

Conduct thorough consultations using Blondie’s standardized consultation framework

Create personalized treatment plans based on client needs and preferences

Educate guests on products and services to support ongoing wellness

Document guest preferences, products used, and recommended follow-up treatments

Encourage return visits through personalized recommendations and follow-up communication

With guest permission, capture service photos for marketing and engagement

Participate in guest relationship-building initiatives such as thank-you notes, check-in calls, and seasonal gifts

Use internal systems and processes to ensure consistent, high-quality guest service

Goal Setting & Performance Tracking

Attend monthly one-on-one coaching sessions with spa leadership

Submit a coaching reflection form one week prior to each session

Track daily service performance and align with team-wide goals

Continued Education & Growth

Attend all paid education sessions provided by Blondie’s

Proactively seek additional educational opportunities to refine technique and expand services

Use downtime to review product and ingredient knowledge

Participate in team-based learning and collaborative professional development

Cleanliness & Sanitation

Maintain a clean, sanitized, and well-organized workstation at all times

Restock all supplies needed for services and transport laundry to designated areas daily

Ensure all common areas remain neat, professional, and guest-ready

Marketing & Business Development

Maintain a professional social media presence showcasing your services and specialty

Share relevant photos and content a minimum of twice per week

Participate in business-building efforts, marketing campaigns, and salon / spa events

Compensation & Benefits

Earnings Structure : 40% service commission or hourly rate, whichever is higher; 10% retail commission; plus tips

At-cost salon / spa services for employees

No booth rent or product fees—all tools and backbar products are provided at no cost

Paid time off (PTO) for eligible employees

Flexible scheduling to support work-life balance

Paid continuing education to expand services and increase income potential

Ongoing mentorship and quarterly performance reviews with salon leadership

Comprehensive marketing support, including monthly advertising and a front desk team that actively books and manages clients for you

Full administrative support, including scheduling, rescheduling, checkouts, and communication

Phorest software for managing guest records, online bookings, and professional communication—without needing to share personal contact information

Business and tax support to help with financial management and planning

High-end salon environment that attracts clientele who value quality service and tip accordingly

Collaborative, team-oriented culture that provides support when you need time off or flexibility in your schedule

Dress Code & Professional Standards

All team members are expected to maintain a sophisticated business casual appearance and uphold exceptional standards of personal care and hygiene. As a luxury salon and spa, every team member represents the brand’s image and guest experience. A polished, professional presence is required at all times.

Minimum Qualifications

Current Indiana Massage Therapy License or Certification

Strong communication skills and client rapport

Ability to recommend services and home care products with confidence

Excellent time management and reliability

Commitment to continued growth, collaboration, and professional conduct

Level System & Key Performance Indicators (KPIs)

Blondie’s operates on a structured level system with quarterly opportunities to “level up” based on performance. Quarterly reviews assess individual responsibilities, performance goals, and professional development.

Key KPIs include :

Average Service Ticket

Average Retail Ticket

Prebook Percentage

New Client Retention

Existing Client Retention