Assistant Manager of Operations

Job Description

Job Description

Assistant Manager of Operations Marlins

Job Description

Reports To : Manager of Operations Marlins Department : Marlins Operations

Pay Band : 1- Exempt Effective Date : August 2025

Overall Responsibilities :

The Assistant Manager of Operations is the field operations team leader and is entrusted with overseeing the maintenance, security, and daily operations of Miami Parking Authority-operated surface lots and garages within the City of Miami Marlins Operation. The Assistant Manager assigns duties to Parking Service Assistants to support the uninterrupted operations of off-street parking facilities (Lots / Garages) via conducting facility inspections, identifying / correcting hazards, rendering light maintenance, and providing exemplary customer service to facility patrons ( non-inclusive list ). The incumbent maintains relationships with equipment vendors and service providers, addressing pending service issues and ordering supplies.

Duties and Responsibilities :

• Ensures the safety, security, and proper up-keep of assigned facilities by utilizing scheduled inspections, no-notice walk-through inspections and other established procedures.
• Monitors actions and performances of assigned and contract employees to ensure compliance.
• Manages and inspects facilities Cameras, PA System, Elevators, Lighting, POF equipment.
• Review daily reports prepared by personnel assigned to the maintenance of facilities and prepare works orders as needed.
• Monitors and orders the necessary supplies and materials needed for the facilities.
• Assist with annual performance reviews for all employees in their assigned facilities.
• Assist Manager with customers’ requests of appeals and reports to ensure accuracy and to detect possible inaccuracy of citations.
• Ensures proper training of employees.
• Responds to customer complaints and inquiries.
• Completes other related duties and special projects as assigned.
• Responds to requests for services and other assistance from supervisors, staff, and members of the public.
• Provides recommendations on various staff matters including hiring, disciplinary actions, and evaluations.
• Performs other duties as required.

Required Knowledge, Skills and Abilities :

Judgement and Decision Making

Requirements and Qualifications

Physical Effort :

Working Conditions :

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.