Senior Business Success Manager Benelux

Senior Business Success Manager Benelux

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of : Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

As the Senior Business Success Manager, you will be instrumental in driving significant sales growth of our automotive replacement parts within your market. You will be responsible for the end-to-end operational management, strategically adapting and executing our strategy to the specific nuances of the local market. This pivotal role requires strong collaboration with internal and external stakeholders to ensure operational excellence, optimize our sales processes, and consistently achieve ambitious revenue targets. You will lead and inspire a high-performing team while fostering strong relationships with key partners and contributing directly to our growth objectives.

Key Responsibilities :

• Strategic Implementation & Adaptation : Spearhead the implementation of the strategic plan for increasing automotive aftermarket parts sales in the market. This includes a proactive approach to adapting the global strategy to local market conditions, competitive landscapes, and evolving customer needs.
• Operational Excellence : Oversee all day-to-day operational activities within your market, ensuring seamless alignment with the company's stringent quality standards, operational guidelines, and overarching strategic objectives.
• Sales Growth & Optimization : Collaborate closely with sales, marketing, and customer service teams to identify and capitalize on growth opportunities within the local aftermarket. You will be responsible for continuously optimizing the sales process to maximize efficiency and drive revenue.
• Market Analysis & Insights : Conduct thorough analysis of market trends, competitor activities, and customer feedback to provide valuable insights. Ensure that the field team gathers relevant and accurate market data. Based on this analysis, you will recommend strategic and operational adjustments to maintain a competitive edge and enhance market penetration.
• Stakeholder Management : Cultivate and maintain strong, productive relationships with key partners, suppliers, and parts distributors across the market. You will act as the primary point of contact and ensure mutually beneficial collaborations.
• Financial Acumen & Budget Management : Take ownership of operational budgets and forecasts for the market, proactively monitoring performance, identifying opportunities for cost reduction, and implementing strategies to enhance overall profitability. Accountable for management of overdue payments.
• Team Leadership & Development : Hire, lead, motivate, and develop a high-performing operations team. This includes fostering a positive and collaborative work environment, setting clear performance expectations, and providing ongoing coaching and development opportunities.
• Performance Reporting & Accountability : Provide regular and comprehensive reports on operational performance to the management team. These reports will include clear key performance indicators (KPIs), insightful analysis of results, and actionable recommendations for continuous improvement.

Qualifications

Relevant Experience & Qualifications :

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans :

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.