Talent.com
Case Management Paraprofessional

Case Management Paraprofessional

FraserBloomington, MN, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Why Choose Fraser :

Since 1935, Fraser has been one of the top providers of mental health field in the state of Minnesota. Our programs are nationally recognized for being high quality and individualized to each of our families. We provide our employees with opportunities for professional development, mentor and support, customized career ladders, staff development and training programs. Take your career to the next level, and join our team!

Fraser is a seeking a Case Management Paraprofessional to assists with creating, tracking, distributing, and maintaining documentation. Performs general administrative support and assistance with referrals. Displays a professional company image through in-person and phone interaction.

Requirements :

  • High school diploma or equivalent
  • At least one year of experience as a case aide or in a closely related field, or one year of post-secondary education
  • At least two years of administrative experience in an office environment required.
  • Minimum two years of experience with a variety of Microsoft Office products including high level of proficiency with Word, Excel, and Power Point. Some SharePoint knowledge preferred.
  • CM II : At least three years of administrative experience in an office environment required.
  • Commitment to promoting diversity, multiculturalism, and inclusion with a focus on culturally responsive practice, internal self-awareness and reflection.

Job duties include :

  • Perform paraprofessional duties to include but not be limited to data entry, copying, faxing, mailing, and filing.
  • Create and modify documents using Microsoft Office, Microsoft Excel, and SharePoint.
  • Copy and collate mailings and other special projects, primarily supporting Case Management teams.
  • Maintain accurate, complete, and timely records of work time and specific tasks completed, entering it into official record within county, state, and Fraser systems.
  • Complete highly detailed audits of records, noting the presence of required documentation.
  • Communicate professionally with counties about caseloads and individuals served.
  • Contact providers and / or vendors to support individuals served in accessing services needed.
  • Contact individuals served to support the completion of administrative tasks and receipt of necessary documentation, as assigned.
  • Create and maintain Case Management files.
  • Prepare outgoing correspondence representative of Fraser standards of professionalism.
  • Complete research to determine which providers offer support and have availability for services needed, as requested.
  • Assist with onboarding / off-boarding staff by completing applicable portions of the new hire / exit checklists, as requested.
  • Maintain databases for Case Management individuals served, providers, and employees, as needed.
  • Verify program eligibility for individuals served.
  • Complete other paraprofessional tasks as directed and overseen by Case Management.
  • Act as back up to assist with closing and securing building.
  • Assist with maintaining common areas of the office suite, as needed.
  • Provide coverage for reception, as needed.
  • Provide back-up support to other Community Inclusion Operations staff and programs upon request.
  • Apply postage to outgoing mail, track postage meter, and report the need to order postage.
  • Assist with keeping office equipment maintained and call for service when needed.
  • Assure a clean and welcoming office environment.
  • Provide additional support with special projects, as assigned by supervisor.
  • Provide mentorship and assist with training other administrative staff for Community Inclusion Operations, as needed.
  • Provide administrative support to CL / CP&E staff, as assigned by supervisor.
  • Regular and timely attendance.

    • Fraser Offers Benefits for Full-time Employees (30+ hours per week)

  • Medical, dental and vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Employee Assistance Plan (EAP)
  • Life, AD&D and Voluntary Life Insurance
  • Long-Term Disability, Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
  • Pet Insurance
  • 403(b) Retirement Plan with Company Match
  • Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)
  • Opportunities for community involvement in Fraser-organized events
  • Career growth opportunities
  • Employee Referral Bonuses

    • Location : Bloomington / Hybrid Remote position depending on business need.

    Hours : Monday through Friday 8 : 30 am - 5 : 00 pm / full time

    Pay : This position starts at $19.50 - $21.00 per hour based on experience.

    Fraser is an Affirmative Action and Equal Opportunity Employer.

    Diversity, Inclusion, and Belonging : Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

    If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk / spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!

    Create a job alert for this search

    Case Management • Bloomington, MN, US