Guest Services Assistant / Health Screener; 0.0 FTE, All Shifts

Guest Services Assistant / Health Screener

The Guest Services Assistant (GSA), Information desk, Greeter and Health Screener is the front door Ambassador to all patients, families, visitors, physicians, affiliates, students, clergy and employees. The GSA position ensures each customer receives exceptional assistance as related to : information, health screening, visitor management, directions, wayfinding, concierge services, transportation, and guest lodging. This position may have a primary focus to either the Guest Services Desk or the Information / Greeter / Health Screening desk but expected to provide support to either area to maintain operational needs. The GSA coordinates scheduling of all contracted interpreters, is responsible for cash reconciliation and cash handling, external transportation billing and cash posting, and maintains Lost & Found items. The Information / Greeter / Health Screener desk will initiate positive customer service relations by demonstrating a welcoming personality for patients, family, visitors, and team members. Conducts wellness screening according to organizational and CDC guidelines to ensure our patients, families, visitors, and team members entering our facilities meet the established criteria. Aids in keeping a safe environment in the hospital areas where screening stations are located. Supports the management of patients and visitors entering into the lobby for hospital and hospital-based clinics.

Why UnityPoint Health?

• Commitment to our Team We've been named a Top 150 Place to Work in Healthcare 2022 by Becker's Healthcare for our commitment to our team members.
• Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
• Diversity, Equity and Inclusion Commitment We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.

Visit us at UnityPoint.org / careers to hear more from our team members about why UnityPoint Health is a great place to work.

Required Qualifications :

Preferred Qualifications :

Compensation : $17.79 / hour +, based on experience.

Job Title : Guest Services Assistant / Health Screener; 0.0 FTE, All Shifts

Site Address : 202 South Park Street

Work Schedule : Schedule would cover vacation requests for PM and Weekend Shifts

Hours Per Week : 0-40, based on department need.

Status : Per Diem Non-Benefit Eligible

City : Madison

FTE : 0.0