Patient Flow Consultant

Job Posting

The Activation Consultant position is part of a team that delivers the CareIntellect suite of products, including Command Center. The role involves working as part of a client delivery team to activate hospital Command Center software and related process improvement work to help providers achieve next level performance. The Consultant will be responsible for evaluating current workflows, designing new processes and roles, and activating the software with care teams. The Consultant will own and personally deliver pieces of the overall client engagement.

Client facing role; responsible for the delivery of consultancy and software activation services at a client site(s) specifically in the hospital acute care setting.

Develop conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area such as hospital operations.

Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the broader strategy.

Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions / parameters.

Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

Responsible for providing consulting services to a client and to help achieve business objectives. Independently collects, validates, analyzes and synthesizes data to support engagement objectives. Plans and completes assigned work within the engagement with high quality on time. Prepares and delivers succinct, clear and insightful executive-level presentations. Proactively identifies client needs and assist in developing solutions. Facilitates effective, cross-functional working sessions with clients and GE stakeholders. Establishes credibility and develops relationships with mid-level client managers. Serves as a professional representative of GE Healthcare in all public and client settings. Accountable for the quality of own work. Executes within a well-defined operations framework. Travel expectation : 75%-80%.

Masters Degree related to Health Sciences or 1-3 years relevant experience. Basic awareness and understanding of the Healthcare industry ideally in the acute care / hospital clinical operations. Proficiency in Microsoft Office Suite especially Excel and Power Point. Strong interpersonal, communication and teamwork skills. Strong written and oral communication skills. Demonstrated business acumen and analytical skills. Dependable : able to work independently and consistently meet or exceed performance expectations. Adaptable : able to adjust work and communication style based on situational needs. Demonstrate an aptitude for critical thinking to included evaluation of ideas and synthesizing information into insights.

Ability to create impactful client facing communications and presentations. Deep patient flow and hospital operations expertise. Demonstrated data mining and analytical skills (e.g. using tools such as SQL). Demonstrated experience in Change Management tools. Demonstrated experience in LEAN or Six Sigma tools. Ability to document, plan, market, and execute programs.

We expect all employees to live and breathe our behaviors : to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).