Overview
At Orvis, our Sales Associates are front line Retail Guides—inspiring, outfitting, and guiding customers on their outdoor adventures.
We are seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. This position is a seasonal and part time employee working up to 10 hours per week. Working alongside the Store Manager and Lead Retail Guide, you will :
- Create a store atmosphere that is welcoming and inclusive
- Serve as a brand ambassador and lead by example in a fast-paced retail environment
- Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love
Responsibilities
Provide friendly and inviting service, build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibeDeliver world-class customer service through empathy, critical thinking and customer centricityDevelop in-depth knowledge of Orvis products and services, engage customers and suggest products in an authentic and helpful mannerLeverage assets across Orvis' omnichannel retail platformMaintain current computer skills and the ability to learn and apply business programsHandle ambiguity, use sound judgment, and solve problems for customersApply creativity and, if possible, visual merchandising skillsEnhance store presentation during downtime through merchandising, maintaining standards, and restockingReach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and maintain stamina for floor setsMaintain a safe, clean and orderly workspace by following all safety policies and proceduresQualifications
Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibeDelivery of world-class customer service through empathy, critical thinking and customer centricityAbility to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful mannerEntrepreneurial spirit and the ability to leverage assets across Orvis' omnichannel retail platformCurrent computer skills and the ability to learn and apply business programsAbility to handle ambiguity, use sound judgement, and solve problems for customersCreativity and visual merchandising skills are a plusUtilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restockingAbility to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor setsMaintain a safe, clean and orderly workspace by following all safety policies and proceduresWhat We Offer
We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work / life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including :
Monthly Team Incentive ProgramEmployer Matched 401(k) savings planGenerous associate discount, and opportunities to earn travel creditsPrivacy Notice
To access our California Applicant Privacy Notice, follow this link : https : / / www.orvis.com / california-applicant-notice.html
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