Procurement Manager

Procurement Manager

PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

At PagerDuty, our mission is to revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world. The Procurement Team is a key enabler of this mission, ensuring we procure the right products and services at the right time, for a fair price, and pay correctly and on time.

How You Impact Our Vision

As a Procurement Manager focused on Travel, Events, and Expense Management, you will own and execute procurement programs for travel, events, swag, and related indirect categories as well as the Global Travel & Expense (T&E) Policy and program.

Key Responsibilities :

• Build and maintain close relationships with the Executive Assistants (EAs) and other stakeholders.
• Design and deliver comprehensive training on tools, processes, and programs.
• Collaborate with the Treasury Team on the Corporate Card program.
• Manage the end-to-end procurement process for travel, events, and swag, from sourcing and RFPs to supplier off-boarding.
• Review and process purchase requisitions, purchase orders, and supplier onboarding / maintenance requests in Coupa and related systems.
• Act as the primary point of contact for our travel management company and swag suppliers, owning these supplier relationships.
• Coordinate with Legal, InfoSec, and business stakeholders on supplier agreements (DPA, MSA, SOW) to reduce risk and liability.
• Negotiate commercial contract terms, including pricing, payment terms, and service levels.
• Set up and manage group travel and accommodation rates for events; support event planning and execution in partnership with facilities and business teams.
• Develop and implement category strategies to reduce costs and improve quality in travel, events, and swag.
• Track and report on procurement KPIs, cost savings, and avoidance; support supplier quarterly business reviews and scorecards.
• Own and drive continuous improvement of procurement policies and procedures, especially for travel and expense management.

About You

Minimum Qualifications

Preferred Qualifications

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Atlanta office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!

The base salary range for this position is 114,000 - 191,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills / competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.