Senior Project Implementation Specialist (Houston)

Senior Project Implementation Specialist

Location

US-TX-Houston | US-IL-Chicago | US-CA-Los Angeles | US-CO-Denver | US-FL-Miami | US-TX-Dallas | US-WA-Seattle | US-PA-Philadelphia | US-NY-Melville

Company

Canon U.S.A., Inc.

Requisition ID

33480

Category

Strategy / Planning

Position Type

Full-Time

Workstyle

Hybrid

About the Role

Canon USA is currently seeking a Senior Project Implementation Specialist (Sr Specialist, Proj Implement). The Senior Project Implementation Specialist will lead and manage complex multi-function device implementation projects within a managed print services environment, while also contributing to the development and delivery of new project management and support services focused on digital transformation. This includes assisting with workflow analyses, observations, and recommendations to optimize business processes. The ideal candidate will bring a blend of traditional project management expertise, a forward-thinking approach to digital transformation initiatives, and the ability to work both independently and as a member of a team. Typically reports to a Senior Manager or Director and may mentor or supervise one or two less experienced professional staff.

This role bridges traditional project implementation with forward-looking digital transformation support. It requires a balance of tactical project execution and strategic service development, with a strong emphasis on customer engagement, process improvement, and cross-functional collaboration.

The position can be based out of Melville, NY, Chicago, IL, Los Angeles, CA, Denver, CO, Miami, FL, Dallas, TX, Seattle, WA, Philadelphia, PA.

This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact

KEY RESPONSIBILITIES

• Project Planning & Execution
• With limited supervision, develop and manage comprehensive project plans for device implementations and digital transformation initiatives.
• Coordinate internal and external resources to ensure project milestones are met on time and within scope.
• As needed, manage on-site implementation resources, logistics, and associated activities at customer locations.
• Monitor project progress and adjust plans as needed to accommodate changes in scope, schedule, or resources.
• Proactively and collaboratively identify project risks and develop mitigation strategies.
• Resolve project issues in a timely manner, escalating when necessary to ensure project continuity.
• Ensure all deliverables meet quality standards and comply with organizational policies and client requirements.
• Conduct post-project reviews and Lessons Learned sessions to drive continuous improvement.
• Utilize project management tools and software to track progress, manage tasks, and report on performance.
• Contribute to the development and refinement of project management tools, templates, and methodologies.
• Stakeholder Engagement & Communication
• Serve as the primary point of contact for project stakeholders - including clients, vendors, and / or internal teams.
• Coordinate and facilitate regular status meetings and provide clear, concise updates to stakeholders at all levels, including C-Level executive leadership.
• Manage expectations and ensure alignment between project goals and stakeholder needs.
• Collaborate with Canon business units and functional teams to identify opportunities to improve existing processes and / or implement new processes and technologies.
• Collaborate with other Project Management Team members to share knowledge and support team goals.
• Mentor less experienced team members and contribute to a culture of learning and professional growth.
• Collect and apply feedback from internal and external clients to continuously improve processes and personal performance.
• Cultivate and maintain strong relationships with internal and external stakeholders, including C-level executives.
• Workflow Analysis & Digital Transformation
• Support on-site and remote assessments of current-state workflows, including interviews, observations, and data collection.
• Help identify inefficiencies, bottlenecks, and opportunities for automation or digitization.
• With limited supervision, develop and present recommendations for workflow improvements, including technology solutions and / or process redesigns.
• Examples include :
• Paper-to-digital automation : Replace manual forms with electronic forms and automated approval workflows.
• Print Optimization : Implement secure print release and / or rules-based printing to reduce costs and improve security.
• Document Management : Migrate from physical storage to centralized digital repositories with metadata tagging.
• Device Onboarding : Standardize deployment and training processes for new devices and associated solutions.

About You : The Skills & Expertise You Bring

Individual must possess a clean valid state driver's license in order to obtain the position

This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies

CERTIFICATION(S) & LICENSE(S)

OTHER EXPECTATIONS

PHYSICAL DEMANDS & WORK ENVIRONMENT

In accordance with applicable law, we are providing the anticipated base salary range for this role : $76,150 - $114,040 annually

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital i