Director, Commercial Technology Business Engagement Leader – Kidney, Cystic Fibrosis (CF), and [...]

Director, Commercial Technology Business Engagement Leader – Kidney, Cystic Fibrosis (CF), and Patient Services

Join Vertex Pharmaceuticals to lead the technology strategy and execution for our North America Kidney, CF, and Patient Services business units.

General / Position Summary

The Commercial Technology team in the Data, Technology and Engineering (DTE) organization seeks an experienced technology leader to head the strategy, planning, and delivery of key technology capabilities to support Vertex’s North America Kidney and CF business units and Patient Services function.

Key Duties & Responsibilities

• Trusted partner of the senior business leaders in the NA CF BU, NA Kidney BU and NA Patient Services COE teams, understand their vision, and deliver technology to enable achievement of their goals & objectives.
• Engage as a key participant in the strategic business planning process with commercial partners and drive the technology and AI agenda of business transformation.
• Lead and develop a high-performing team business analysts and on-shore / off-shore technical resources to deliver on prioritized technology projects and enhancements.
• Maintain strong operational governance for NA Patient Services platforms and integrated technologies.
• Create a technology roadmap to support Go-To-Market strategy projects in Sales, Marketing and Patient Services, aligned to pipeline commercialization timelines for US and Canadian markets.
• Develop and manage budgets to enable roadmap and related portfolio of projects.
• Oversee a portfolio of projects, programs, releases, and system enhancements, ensuring quality and timeliness of delivery within allocated budget limits.
• Proactively identify innovative solutions, introduce new technologies, and AI capabilities to improve business processes in pursuit of driving efficiencies and meeting business objectives.
• Lead full project lifecycle from intake through deployment, communication, change management and team mobilization / onboarding.
• Partner with the DTE teams including Customer Engagement, Medical Affairs, Market Access, Data management, Software Engineering and Information Security to lead execution of prioritized projects and backlogs and enable AI and machine learning capabilities for data science teams to advance business goals.
• Manage relationships with the strategic software vendors and service providers providing technology solutions and ongoing operational support for the business area.
• Work closely with DTE Compliance, Internal Audit, and Quality Assurance groups as needed to ensure compliance with all appropriate regulations, as well as our DTE system lifecycle and change management requirements.
• As a people manager within the organization, manage financial accountabilities and human resource responsibilities for assigned staff.

Knowledge & Skills

Education & Experience

Pay Range

$220,000 - $330,000

Disclosure Statement

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job‑related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market‑leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week‑long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation

Hybrid‑Eligible Or On‑Site Eligible

Flex Eligibility Status

Note : The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Equal Employment Opportunity & Accommodations

Vertex is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E‑Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and / or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.

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