NRC Alliance is seeking a detail-oriented and proactive Retail Operations and Communications Coordinator to join our team. In this role, you will play a vital part in supporting the retail operations and facilitating clear communication between various teams. Your contributions will ensure that our retail locations run smoothly and efficiently, with a focus on maintaining high performance and customer satisfaction.
Key Responsibilities :
Manage retail field communications
- Develop and deliver impactful communications to support day to day and large-scale projects and initiatives while balancing the brand’s strategies, visions and values
- Works with Store Operations and other business partners to ensure teams are delivering quality, clarity, timeliness, accuracy and relevance of all communications to drive improvements in store execution
- Influence all phases of communication, including writing, creating, editing and publishing messages
- Manages retail communications technology and is accountable for keeping all information updated through follow up with the subject matter experts that are responsible for the content
- Safeguards the volume of information is digestible, and the delivery vehicles produce the best result for the intended audience
- Partner with their supervisor to analyze opportunities, drive results and measure the success of initiatives in the store environment
Develop and implement project plans for store operational initiatives
Create realistic timelines and follow-up with cross-functional partners to ensure all deadlines are metStrong attention to detail to ensure key milestones are not missedMaintain all project calendarsCoordinate communications with cross-functional teams, field and external vendorsAnalyze initiative results and determine continual improvements to field programsManage the physical inventory program
Create and maintain the field physical inventory manualCoordinate communications between home office, external vendors, auditors and field teamsManage the store supply program
Coordinate communications between corporate and storesManage external vendor relationships (e.g., Supplies, Armored Carrier)Manage store operational expensesSupport Development and implantation of policies and procedures
Maintain and improve inventory, product management, shipment receiving and processing, replenishment, supply management and back of house organization policies and proceduresSupport training activities and materialsSupport home office initiatives
Support operations team members – VP of Retail Operations, SVP of Retail
Assist in support of field leadership team members
Requirements
Bachelor's degree in Business, Communications, Retail Management, or a related field.1-2 years of experience in retail operations or communications.Must physically work in NYC home office Monday through Thursday.Strong organizational and multitasking skills, with a keen attention to detail.Excellent written and verbal communication abilities.Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).Ability to work effectively both independently and within a team environment.Strong analytical skills with the ability to interpret data and metrics.Familiarity with retail management software or tools is a plus.Benefits
Competitive compensation packagesMedical, Dental, Vision, FSARetirement Savings Plan MatchSummer FridaysDiscounts and More!Annual Salary $60,000 - $65,000 (The offered salary for this position will vary based on role requirements determined by the Company).