HM Sales Advisor Oakland Mall

Overview

Job Description

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming and guiding customers through your store to actively sell our products and providing customers with support and guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill and care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities.

• Provide excellent customer service : welcoming and guiding customers through the store and the omnichannel experience where available, supporting them with direct customer service
• Engage with customers to provide excellent service
• Guide customers through fashion trends, stories and products in all areas of the store
• Promote and sell products to customers
• Actively promote the Customer Loyalty App (Hello Member) and in-store sustainability initiatives
• Represent the H&M brand positively during all customer interactions
• Support with commercial or operational actions to reach sales targets with the store management team

General Information

Fashion & Trend Awareness

Team & Development

Retail Operations / Visual & Commercial Execution

Qualifications

Who You Are

Why You'll Love Working at H&M

Additional Information

Job Status : Hourly, Non-Exempt

EEOC Code : SLS

Compensation : Sales Associates Pay Rate $13.00 per hour

This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties assigned for this job at the company's discretion.

H&M may assess compensation ranges at posting time; ranges may change over time and may differ by location.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us.

Benefits :

We offer attractive benefits with extensive development opportunities. All employees receive a staff discount card usable on all H&M Group brands in stores and online. Brands include H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. You may also participate in the H&M Incentive Program (HIP). Local markets may offer additional benefits.

Inclusion & Diversity :

H&M is committed to inclusive, diverse and equitable workplaces. We consider all diversity dimensions in our recruitment process and encourage applicants to apply without preferences or biases.

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