Collections Specialist - Remote

Collections Specialist Remote Job Duties :

• Meet the defined productivity metric of a minimum of 30 daily claim touches while maintaining a high quality standard of collection efforts performed
• Complete high volume phone calls and web portal inquiries to assigned payors in a fast paced, goal oriented environment
• Tenacity to follow through on all collection issues, including but not limited to the reprocessing of incorrectly denied claims and resolving client discrepancies and partial payments
• Provide excellent customer service to peers, management, and clients at all times
• Report daily to project manager on tasks completed and potential obstacles encountered
• Participate in project team stand-up meetings
• Must communicate & follow up effectively with assigned payor mix
• Enlist the efforts of project team leads and management when necessary to accelerate the collection process
• Perform other assigned tasks and duties necessary to support the project team