Sr. Oracle ERP Functional Specialist, Global SaaS & Apps Delivery

Oracle Customer Success Services

Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world. We are uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology. As a member of the Customer Success Services organization, our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, we are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and raised issues. Note : This position is not eligible for sponsorship.

Qualifications :

• 12+ years of demonstrated ability with ERP Financials solutions and 3+ years with Oracle ERP Cloud - Financials implementations / support.
• Bachelor's degree or equivalent experience.
• Proven professional / technical experience with an understanding of Applications at a functional and technical level (preferably Oracle).
• Ability to travel up to 50% of the time.

Responsibilities :

Disclaimer : Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US : Hiring Range in USD from $46.30 to $95.91 per hour; from : $96,300 to $199,500 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following :

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5

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