Zone Store Customer Service Specialist

Customer Service Specialist

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are expected to promptly resolve any customer concerns and ensure maximum client satisfaction while staying up-to-date with product features and maintaining the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Stores #7650, #1018, #1342 located at #7650- 2690 E. Jefferson Ave, Detroit, MI 48207 #1018 - 6100 W. Vernor Hwy, Detroit, MI 48209 #1342 - 17100 E. Warren, Detroit, MI 48224

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in :

• Life with rewards, benefits and the flexibility to enhance your health and well-being
• Career with opportunities to learn, develop new skills and grow your contribution
• Connection with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

A general description of benefits offered can be found at http : / / www.myswbenefits.com / . Compensation decisions are dependent on the facts and circumstances of each case. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.