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ARTYFACT Director of Consumer Research and Insights (Remote) (Michigan)
ARTYFACT Director of Consumer Research and Insights (Remote) (Michigan)ARTYFACT • Michigan, United States, US
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ARTYFACT Director of Consumer Research and Insights (Remote) (Michigan)

ARTYFACT Director of Consumer Research and Insights (Remote) (Michigan)

ARTYFACT • Michigan, United States, US
3 days ago
Job type
  • Full-time
  • Part-time
  • Remote
Job description

ARTYFACT Director of Consumer Research and Insights (Remote)

Status : Full-Time Position

ARTYFACT is a research, strategy, and innovation consultancy that brings clarity to business problems through human understanding. ARTYFACT specializes in Anthropology-based methods to observe and engage people, make sense of their beliefs and behaviors, and produce ideas that drive business growth. With clients like Google, Disney, Lego, and Boston Scientific, we also have experience across many industries.

We are minority and woman-owned and particularly passionate about giving a voice to traditionally underrepresented populations in our work. We are looking for a US-based, full-time contract Director of Consumer Research and Insights who shares our values in authenticity, human-centered approaches, and making an impact.

Specifications

  • Full-time position beginning in September 2025, that may begin with a trial period based on candidates experience.
  • 100% remote with flexibility to accommodate client and internal meetings across EST, CST, and PST timezones
  • Occasional travel for research (paid for by ARTYFACT)

Responsibilities

Client Management (20%)

  • Build strong relations with clients, understanding their business problems and interface effectively with them
  • Manage client projects to ensure research objectives are met
  • Collaborate effectively with external stakeholders to deliver project deliverables
  • Attend project kick-off calls, weekly client meetings, debrief sessions, report share-outs, and ad hoc touchpoints as needed
  • Qual & Quant Research Planning & Execution (50%)

  • Lead and support research projects from end to end
  • Moderate qualitative research (focus groups, friendship triads, and 1 : 1s) virtually or in-person
  • Create robust discussion guides to enable effective consumer interviews
  • Create, field, and analyze quantitative research studies
  • Conduct landscape assessments leveraging secondary market data
  • Co-facilitate trainings or workshops with clients of up to 20+
  • Collaborate with project managers, vendors, and supporting staff to deliver project deliverables
  • Project Deliverables (20%)

  • Create highly detailed, well-designed reports to share with clients
  • Tell an insightful story through quantitative and qualitative consumer data
  • Present reports in a captivating and dynamic manner
  • Business Development (10%)

  • Participate in business development functions, including drafting proposals and joining pitch and proposal meetings
  • Support the leadership team in cultivating relations with new business contacts by joining new business calls
  • Qualifications :

    We are looking for a mix of direct, relevant experience in consumer research (10+ years) and soft skills in collaboration, storytelling, and problem-solving to complement our global team. Our ideal candidate is :

  • Highly detail-oriented and organized
  • Proactive and resourceful
  • Insightful and a great storyteller
  • Experienced at managing a team
  • Strategic and has strong business acumen
  • An empathetic person and has the ability to make others feel welcome
  • Experienced at managing or overseeing the recruitment process for interviews / focus groups
  • An excellent problem solver with the ability to come up with a plan B
  • Self-starter who can build a plane while its flying
  • Comfortable with tools like Google Workspace, Slack, Asana, and Zoom
  • Adept with Qualtrics, Survey Monkey, Respondent, and / or User Interviews is a plus
  • Well provide the resources and training to succeed in the role; however, candidates should have access to personal technical equipment for a remote work environment and be able to hit the ground running based on prior research experience.

    If interested, please send a CV, cover letter, a writing sample, and a report deck that showcases your strategic thinking, storytelling, and insightfulness (can be redacted based on confidentiality) to Roy Dieta at roy@artyfactco.com.

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    Director Of Research • Michigan, United States, US

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