Supervisor Of Quality Assurance (Qa), Engineering Configuration Management (Ecm) & Special Emphasis Program (Sep) Certification Technology Team
This position is for the Supervisor of Quality Assurance (QA), Engineering Configuration Management (ECM) & Special Emphasis Program (SEP) Certification Technology Team. This team plays a key role in supporting the technology needs of QA, ECM & SEP. This will be a highly visible, fast paced position and will be essential to ensuring our continued success in certification and delivery of Submarines, while optimizing and improving our processes to meet our customer's expectations.
A primary role for members of this group is the development, integration, piloting, and testing of capabilities / processes that are required to support QA and ECM business systems including but not limited to : Digital Enterprise, JCALS, ERS, 7G, and 3G. Specific responsibilities of the supervisor will include : overseeing the work of the Certification Technology Team, managing staffing requirements, developing technical bench strength and succession plans, developing and implementing organization health metrics, and coordinating priorities of multiple programs.
This supervisor will be responsible for supporting adoption of digital capabilities (tool / processes) within the organization, as well as ensuring needs of the organization are understood and met.
- Working with QA organizations to understand technology needs
- Initiating PMOs and CRs to support identified needs and continuous improvement
- Developing requirements to support implementation
- Actively participating in development and testing of Quality business applications roll-outs and enhancements
- Escalating issues identified to required stakeholders
- Maintaining cognizance and support Quality Software Applications (e.g. Engineering Report Workflow (ERWF) applications)
- Working with QA, ECM and SEP Certification stakeholders to ensure processes and procedures are updated as required to support new / updated digital capabilities
- Working with QA, ECM and SEP Certification stakeholders to assess opportunities for improvement and support initiation of PMO or CRs as required
- Elevating needs, gaps and challenges to the appropriate value stream or IT organization
- Tracking and managing PMOs and CRs required by QA, ECM and SEP Certification Team & Communicate that to Quality Leadership and internal customers
- Monitoring compliance to business processes policies and procedures
- Assisting in developing required training material & documentation (e.g. DPDs, job aids, procedures)
- Working with (or become part of) Business Intelligence team to create a multitude of reports for EB departments
In addition to the above expectations, the team will be asked to engage in identifying and working to find ways to improve the efficiency of existing processes (i.e. work with internal stakeholders to reduce paper processes, find ways to automate, etc).
Occasional weekend support may be required to support emergent quality issues or Ship Certification.
Qualifications
Minimum Requirements :
A BS in Engineering, Information System Management or Computer Information Systems4+ Years of Engineering, Information / Computer System Management or Quality ExperienceMust be able to read and interpret company policies and proceduresMust be able to obtain and maintain a security clearance through the Department of DefensePreferred Requirements :
Bachelor of Science degree in System Engineering or Computer Information SystemsPreference may be given to internal candidatesExperience with program languages and software developmentProject Management, "Systems" Engineering, or Agile Project ManagementPrevious supervisory or leadership experience is highly desiredPrevious certification or training in continuous improvement, root cause analysis and technical writingExperience with system requirements developmentTeamcenter experienceSkills
Strong written and verbal communication skillsStrong communication and presentation delivery and development abilitiesBuilding TrustProblem Solving and Causal AnalysisUnderstanding of application development, integrations, enhancing systems and operations.Technical Writing & Correspondence with CustomerStrong organizational skills and ability to prioritize task assignmentsDemonstrated Ability to use judgment when solving issues and setting prioritiesAbility to effectively communicate with supervisor Manager, and Director-level personnelDemonstrated ability to lead and develop a teamAbility to maintain high level of attention to detail and data integrityPrevious experience interpret contractual requirements, manufacturing drawings, and military or commercial specificationsPrevious work interacting with all levels of management, engineering, supervision and SMEsDemonstrated computer proficiency in MS Office Suite and Engineering Related SoftwareDesire to learn new technologies and identify opportunities to improve internal Quality Assurance and certification toolsDemonstrated ability to coach and mentor new employees, especially in policies and procedures, technical writing and problem resolutionDemonstrated experience in formal correspondence with our External CustomersPrevious work interacting with all levels of management, engineering, supervision and SMEsProven experience interfacing with NAVSEA, SUPSHIP, or other outside customersExperience working with MS ProjectKnowledge of / Experience with managing software development programsPhysical Qualifications
Light Lifting
Environmental Attributes
Inside, Outside