Senior Program Manager - Business Operations

Senior Program Manager - Business Operations

SEIU 775 Benefits Group's mission is to improve the skills, health and stability of the caregiver workforce through innovation and high-quality benefits and programs. We intend to make caregiving a health care job of choice.

We partner with workers, employers and industry stakeholders to collectively solve workforce problems through innovation, creativity and an evidence-based approach. Together, we deliver high-quality benefits and services to support a growing caregiver workforce.

We are a nonprofit passionate about revolutionizing the future of in-home care, and are looking for others to join our smart, collaborative and kind team.

This role requires up to 10% presence at our Downtown Seattle headquarters. Standard business hours MondayFriday, 8 : 30 a.m.5 : 00 p.m.

For employees residing outside of the Seattle metropolitan area, remote work may be considered in the following states : AZ, CA, CO, ID, FL, OR, TN, VA. Final approval is determined through a management review process.

Reporting to the Manager of Portfolio Management within the Strategy Delivery department, the Senior Program Manager - Business Operations serves as the strategic owner of SEIU 775 Benefits Group's Organizational Alignment (OA) process. This role is responsible for maintaining and evolving the systems that enable cross-functional collaboration, strategic planning, and resource alignment across the organization, to meet emerging needs.

The ideal candidate will bring business operations expertise with a commitment to continuous improvement, actively seeking stakeholder feedback and challenging existing processes when they no longer serve organizational needs. This position operates at the intersection of strategy and execution, ensuring operational practices support the effective delivery of high-quality benefits and services to over 50,000 Washington caregivers.

Success in this role requires adaptability, systems thinking, and the ability to design user-centered solutions that drive organizational effectiveness.

You Will :

• Own complex, cross-functional initiatives from initiation through completion, ensuring alignment with strategic business objectives and organizational goals;
• Lead the evolution and continuous improvement of the Organizational Alignment (OA) process; driving effective strategic planning, operating planning, and enterprise-wide collaboration;
• Proactively identify opportunities to enhance OA processes and tools, partnering with business leaders and Portfolio Managers to design solutions that improve organizational effectiveness.

Operational Excellence :

Relationship & Influence :

Culture Building :

You Will Need to Have :

Education & Experience :

Working Style & Approach :

Relationship & Influence Skills :

Strategic & Analytical Capabilities :

It Will Be Great if You Have :

Salary Range : $89,356.91 to $116,590.50

Benefits :

SEIU 775 Benefits Group is proud to be an equal opportunity workplace and is an Affirmative Action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.