BDC Representative

Our company is growing rapidly and is looking to fill the role of BDC representative. We are a progressive mid sized dealership in the Kansas City metro area. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you dont fill all of the qualifications you may still be considered depending on your level of experience.

Responsibilities for BDC Representative :

• Handling Internet and phone leads for an Auto Dealership

Outbound and inbound customer phone calls

Determine each customers needs by asking the right questions

Set appointments for sales team and follow up to confirm

Ensure a positive best in class customer experience

Ability to follow a task driven process for every lead

Introduce customers to sales team

Enter customer information into CRM

Follow the Store Process under the direction of the BDC Director.

Qualifications for BDC Representative :

Solid Organizational Skills

Self Driven to perform at a very high level in a fast-paced environment.

Prior Sales Call Center Customer Service or BDC Experience Required

Great Communication & Customer Service skills

Previous CRM experience in an Auto Dealership would be a plus.

Strong Phone & Computer Skills

Impeccable Follow up Skills.

Willingness to assist all Team members of the BDC Department.

Must be Coachable and attend Training on a continual basis.

The BDC Representative opportunity is a commission performance based paid position.

This is a Full Time position and requires some flexibility in scheduling. .

Opportunity for advancement to the right individual is available as well.

Company Benefits available.

Include a cover letter detailing why you feel you would be a good fit for this position.

Include an up to date Resume as well with all recent positions and dates of employment

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1