Retail Sales Representative- Norwalk

Retail Sales Representative – New York Job Type : Full-time

Overview

Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed.

We offer competitive hourly pay ($18–$20 / hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs.

Who We Are

We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide.

Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions.

Who We’re Looking For

We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers.

As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience.

Key Responsibilities

Sales & Product Knowledge

• Proactively engage customers to present and promote telecommunications products and services.
• Recommend solutions based on customer needs, highlighting value and competitive advantages.
• Effectively close sales and maximize revenue through upselling and cross-selling.
• Consistently meet or exceed individual sales targets and commission goals.

Customer Experience

Deliver an exceptional customer experience with a positive, solution-oriented attitude.

Build strong relationships to foster trust and long-term brand loyalty.

Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals.

Team & Organizational Success

Collaborate with team members and contribute to a supportive, performance-driven culture.

Stay informed about company offerings and evolving telecom technology.

Demonstrate reliability, professionalism, and punctuality in all job duties.

Qualifications

1+ year of experience in retail, wireless, cable, or telecommunications sales preferred.

High school diploma or GED required.

Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Proficiency with technology and point-of-sale systems.

Ability to stand for extended periods and lift up to 35 lbs.

Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required).

Perks & Benefits

Medical, Dental, Vision, 401(k)

Paid training and onboarding

Internal promotions & advancement opportunities

Employee-exclusive growth & rewards programs, including :

o “Milestone Program” : Get recognized and rewarded at every stage of your sales journey.

o “Winners Circle” : Annual all-expenses-paid trip to Mexico for top performers.

Ask your interviewer for more details about these unique employee-focused programs!

Job Type : Full-time

Pay : $18.00 - $20.00 per hour

Expected hours : No more than 40 per week

Benefits :

401(k)

Dental insurance

Health insurance

Vision insurance

Work Location : In person