Community Manager

Job Description

Job Description

The Company : Office Villas is an amenity rich shared workspace environment specifically designed to serve business professionals and entrepreneurs. We are located in the prosperous and diverse community of Great Neck, Long Island. Office Villas is the home to a diverse mix of more than 250 community members representing a broad range of industry sectors. The space is divided between private offices, open space work areas and open space common areas. Office Villas also has conference rooms, phones booths, a lounge, in addition to several other amenities to serve the greater Great Neck community.

The Role : The Community Manager will be responsible for managing the daily needs of a workspace community while building relationships with members to enhance their experience within the Office Villas community. Duties include (but not limited) :

• Helping support the concierge function and contributing to the quality of our front desk experience.
• Business development and community engagement, including tasks like planning member events.
• Developing relationships with Office Villas members.
• Responding to member requests efficiently and personally – you will be given the tools and knowledge to answer just about any request that comes your way.
• Ensuring that regular systems are operating smoothly and assisting when necessary.
• Assisting members in the onboarding and offboarding process.
• Engaging with and conducting tours with prospective members.
• Receiving and distributing members’ mail and packages.
• Providing for the needs of the community members, responding to members’ requests efficiently
• Upselling services including dedicated desks, virtual offices, and parking permits.
• Liaising with maintenance and cleaning crew to ensure the cleanliness of the building.
• Stocking and maintaining supply areas throughout Office Villas.

The Person : The ideal person will have an outgoing, confident demeanor and will enjoy working in a fast-paced entrepreneurial environment. Key attributes include :

Requirements :

Compensation :

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