Growth Manager (SMB)

Account Coordinator

This position can be hybrid at one of our offices (Raleigh, NC or Costa Mesa, CA) or fully remote.

Hey you!! Did we just get your attention?! Well shoot, we're gonna do our best to not waste your time. ?? KlientBoost is a Performance Marketing Agency based out of Costa Mesa, CA. We have offices in California and North Carolina, employees in 15 different states as well as Canada and the UK. We currently offer PPC, SEO, CRO, Data Ops and Performance Creative services for our clients. We love marketing, working hard and doing it all with good people interested? Let's tell you about what we need...

Position Summary

We are seeking a highly motivated individual to join our Account Management team as an Account Coordinator. In this role, you will work with a select group of clients who are just beginning their journey with KB. These clients may have smaller budgets, but they have ambitious growth goalsmaking our expertise essential to their success. As an Account Coordinator, you will manage client relationships end to end, ensuring both strong account performance and exceptional service. Your primary objective will be to exceed client goals while laying the foundation for future expansion into additional platforms and services offered by KB.

Please note : This is not a Sales Role. This is a junior-level position within our Account Management team that requires prior experience with at least one advertising platform. You should be proficient in planning, building, and managing campaigns from start to finish in either Google Ads or Meta Ads. Training will be provided for additional platforms as needed. Organic Social Management or Influencer Marketing experience will not be sufficient experience to be successful in this position.

Heres What Youll Be Doing

• ?? You'll serve as the primary point of contact for clients, managing ad accounts, spend, strategy, and performance reporting. (40%)
• ?? Oversee a portfolio of 15-18 clients, maintaining regular communication through email, Asana, and monthly progress calls. (20%)
• ?? You'll be responsible for Onboarding New Clients, Weekly + Monthly reporting, scheduled calls, quarterly business reviews and clear communication internally. (10%)
• ?? You'll analyze performance and provide appropriate action plans based on data-driven conclusions. (10%)
• ?? Identify opportunities to upsell and expand client contracts, increasing overall account value. (5%)
• ?? Continuously enhance your marketing expertise through ongoing learning and professional development. (10%)
• ?? Gain exposure to SEO and CRO services, assessing their potential value for your clients. Your role as an Account Coordinator should directly contribute to their business growth, positioning them for additional service adoption. (5%)

Knowledge and Critical Skills / Expertise

Benefits

Heres What We Promise You :

G Goal Driven - oriented towards achieving goals for clients, KB and yourself

R Resourceful - effectively solve problems, adapt to challenges, and utilize available resources to contribute to the agency's success.

O Optimistic - embodying a can-do attitude & forward thinking mindset that fosters productivity, morale & collaboration.

W World Class - consistently delivering high quality results that drives innovation & proactive problem solving.

T Transparent - openly sharing information, being accountable and fostering a culture of trust and integrity within the agency.

H Happy & Healthy - commitment to foster a workplace that promotes holistic wellbeing that drives feeling supported, valued, energized, and productive.

We are adaptable and nimble - working to adapt to an ever changing marketing landscape

We want you to succeed and grow in your craft - we're here to support you along the way

We promise that as KlientBoost gets better and grows, you'll see the benefits, too.

So if you've made it this far then you should definitely apply right now! We can't wait to talk with you! ????

Environmental Conditions

Indoors

Sitting at a computer desk

Physical Demands

Sitting, typing, phone and video calls

ADA : The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.