OPERATIONS ANALYST I - 73001399

Operations Analyst I - 73001399

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.

This is work conducting organizational studies and evaluations, designing office systems and procedures, conducting work simplifications and measurement studies, providing technical assistance, and developing operations and procedures to assist organizations in operating more efficiently and effectively. May include program analysis, management consulting, and examination development.

Responsible for assisting in the analyzing, evaluating, implementing, monitoring, and maintaining production schedules and jobs using a multifunctional automated job scheduler (OpCon). Prepares and compiles data for a spreadsheet of the completion of production schedules and jobs in automated job scheduler, daily failures in automated job scheduler (OpCon) and requests for modification of production jobs in Cherwell by users. Responsible for research of SAP systems for the data of damaged forms that are damaged in the DOR Mail Room and ensure the forms are reprinted to be mailed out timely.

Minimum Requirements :

• Three years of experience with data processing
• Three years of customer service experience
• Experience with Microsoft Office products
• Data analysis experience

Preferences :

Special Notes :

Salary : $35,279.16 - $38,992.80

Benefits : Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.