General Characteristics Configures, installs, monitors and maintains IT users’ desktop software and hardware; supports mobile workforce.
Provides consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software.
Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues.
Responsible for documenting solutions to problems and developing end-user guidelines.
May provide on-site training to users.
Evaluates, maintains, modifies (e.g., creates macros, templates) and documents desktop application packages, participates in the testing and evaluation of new desktop packages and implements prototypes.
Consults with and makes recommendations to IT users on selection of hardware and software products to address business requirements.
By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.* Powered by JazzHR
Client Technologies Analyst • Tallahassee, FL, US
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