Talent.com
Customer Success Lead
Customer Success LeadVirtualVocations • Murfreesboro, Tennessee, United States
No longer accepting applications
Customer Success Lead

Customer Success Lead

VirtualVocations • Murfreesboro, Tennessee, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Success Lead (Fully-Remote).

Key Responsibilities

Lead, coach, and develop a high-performing Customer Success team

Define and implement customer success strategies while tracking key performance metrics

Manage renewal and expansion pipelines, ensuring timely contract renewals and identifying growth opportunities

Required Qualifications

Proven experience in SaaS customer success with a strong understanding of customer lifecycle management

Experience driving account growth through upsell, cross-sell, and expansion strategies

Demonstrated ability to lead and develop high-performing teams

Comfortable navigating ambiguity and change in dynamic environments

Data-driven approach to inform decisions and identify opportunities

Create a job alert for this search

Customer Lead • Murfreesboro, Tennessee, United States

Related jobs
Manager, Customer Success

Manager, Customer Success

CaptivateIQ • Nashville, TN, US
Full-time
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance.We started by revolutionizing incentive compensation management, and now we're expanding our platform ...Show more
Last updated: 4 days ago • Promoted
Customer Success Manager

Customer Success Manager

CaptivateIQ • Nashville, TN, US
Full-time
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance.We started by revolutionizing incentive compensation management, and now we're expanding our platform ...Show more
Last updated: 4 days ago • Promoted
Customer Success Manager

Customer Success Manager

Offor Health • Nashville, TN, US
Full-time
The Partner Success Manager (PSM) plays a dual role : relationship builder and business driver.Responsible for developing and maintaining trusted relationships with SmileMD’s dental ...Show more
Last updated: 14 days ago • Promoted
Senior Client Success Manager

Senior Client Success Manager

Built Technologies • Nashville, TN, US
Full-time
We are seeking a Senior Client Success Manager (CSM) to lead and grow relationships across our enterprise and high-potential commercial clients. This role is ideal for someone with a track record of...Show more
Last updated: 20 days ago • Promoted
Customer Success Manager

Customer Success Manager

Brightree • Brentwood, TN, US
Full-time
Brightree is a wholly owned subsidiary of ResMed.When you work at Brightree, it's more than just a job.You'll be part of a team that's driving innovation and leading the way in cloud-based patient ...Show more
Last updated: 5 days ago • Promoted
Customer Success Manager

Customer Success Manager

Kiddom • Nashville, TN, US
Full-time +1
Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum...Show more
Last updated: 30+ days ago • Promoted
Sr. Customer Success Manager

Sr. Customer Success Manager

Pilot.com • Nashville, TN, US
Full-time +1
The Customer Success Manager focuses on the most critical moments in the customer journey and is responsible for smooth, on-time renewals for Pilot's customers. As our customer base grows, they will...Show more
Last updated: 30+ days ago • Promoted
Client Success Manager

Client Success Manager

Built Technologies • Nashville, TN, US
Full-time
Built is a growth-stage company at the intersection of FinTech and PropTech.We are on a mission to change the way the world gets built with technology and services that streamline the $1.By providi...Show more
Last updated: 30+ days ago • Promoted
Customer Success Specialist

Customer Success Specialist

Bonded Filter Company • Nashville, TN, US
Full-time
ONSITE Monday-Friday 8 : 00 am to 5 : 00 pm.BFC Solutions is experiencing tremendous growth and exciting career opportunities. Because of our growth, we are looking to add an additional team member to o...Show more
Last updated: 30+ days ago • Promoted
Franchise Success Manager - Business Development Coach

Franchise Success Manager - Business Development Coach

Rolling Suds Home Office • Brentwood, TN, US
Full-time
The Franchisee Success Manager acts as a trusted account manager and primary relationship owner for assigned franchisees. Instead of directly solving every operational issue, the FSM is responsible ...Show more
Last updated: 30+ days ago • Promoted
Client Success Representative

Client Success Representative

Bernard Health • Nashville, Tennessee, United States, 37219
Full-time
Role : Client Success Representative.Join our dynamic, fast-paced start-up environment as a Client Success Representative at Alpine. As a team member, you will play a crucial role in assisting employ...Show more
Last updated: 30+ days ago
Support Operations Associate

Support Operations Associate

Aston Carter • Lebanon, TN, US
Full-time
Customer Experience Representative.Join our dynamic team as a Customer Experience Representative.Be part of a supportive call center environment where you will assist customers, sales reps, and end...Show more
Last updated: 30+ days ago • Promoted
Customer Success Manager

Customer Success Manager

Qualifacts • Nashville, TN, US
Full-time
Customer Success Manager (CSM).We are primarily seeking candidates in Nashville or Tampa to work a hybrid schedule in either office location. Summary of the Customer Success Manager (CSM).The Custom...Show more
Last updated: 17 days ago • Promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

CaptivateIQ • Nashville, TN, US
Full-time
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance.We started by revolutionizing incentive compensation management, and now we're expanding our platform ...Show more
Last updated: 4 days ago • Promoted
Scale Customer Success Manager

Scale Customer Success Manager

Ncontracts • Brentwood, TN, US
Full-time
Scale Customer Success Manager.Remote | Client Services | Full-Time.Headquartered in Nashville, Tenn.Ncontracts leads the industry in integrated risk management and compliance solutions, serving ov...Show more
Last updated: 30+ days ago • Promoted
Customer Success Manager

Customer Success Manager

CarNow • Antioch, TN, US
Full-time
A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer journey-from pre-launch activities t...Show more
Last updated: 30+ days ago • Promoted
Customer Success Manager - Craft Education

Customer Success Manager - Craft Education

WGU • Nashville, TN, US
Full-time +1
Craft Education Customer Success Manager.If you're passionate about building a better future for individuals, communities, and our countryand you're committed to working hard to play your part in b...Show more
Last updated: 30+ days ago • Promoted
Customer Success Manager

Customer Success Manager

OFFOR HEALTH • Nashville, TN, US
Full-time
Quick Apply
The Partner Success Manager (PSM) plays a dual role : relationship builder and business driver.Responsible for developing and maintaining trusted relationships with SmileMD’s dental partners, the PS...Show more
Last updated: 15 days ago
Customer Experience Representative

Customer Experience Representative

Aston Carter • Lebanon, TN, US
Full-time
Customer Experience Representative.Join our dynamic team as a Customer Experience Representative.Be part of a supportive call center environment where you will assist customers, sales reps, and end...Show more
Last updated: 30+ days ago • Promoted
Customer Success & Product Operations Specialist

Customer Success & Product Operations Specialist

Fieldcrest Ventures • Nashville, TN, US
Full-time
Fieldcrest Ventures is transforming a business with tens of millions in revenue using cutting-edge AI to redefine an entire industry. We're not talking about chatbots or basic automation.We'...Show more
Last updated: 24 days ago • Promoted