Scentsy is looking for an IT Systems Engineer to manage infrastructure-related activities needed to support the company’s e-commerce business, as well as manage and support all other internal corporate services.
What You Will Do :
- Write complex infrastructure as code where available
- Design, test and implement disaster recovery plans
- Influence the architecture, design, and implementation of technology to ensure the availability, confidentiality, and integrity of data
- Design and implement new systems
- Implement, maintain, and support Telephony, VOIP and Contact Center Systems
- Interface with stakeholders to elicit, analyze, communicate, and validate requirements as they pertain to changes in business requirements, processes, and information systems
- Triage complex system performance and identify root cause; ensure server uptime and availability. Address escalated issues from junior engineers and inform leadership of issues with recommended action plan
- Design and manage the Active Directory, Group Policy, DNS, DHCP, and file and print services
- Manage server architecture and software installation, setup, and upgrades. EX : Controller debug, storage software recovery.
- Create complex tools for infrastructure monitoring and automation; resolve any issues while running in production and test environments
- Communicate and collaborate regarding change management, configuration, design, and implementation of supported products and systems.
Coordinate communications to impacted users
- Create, update, and maintain pertinent documentation for procedures, policies, permissions, and landscape
- Collaborate and assist other departments with web and application server analysis, monitoring, tuning, and troubleshooting
- Plan, schedule, and execute routine patching and updates for operating systems, applications, and firmware
- Maintain a comprehensive patch management strategy to address security vulnerabilities and maintain system performance
We're Looking For :
- 5 years of System Engineering experience including scripting, storage, windows server, datacenter technologies, and hardware and network infrastructure design
- Solutions Expert or equivalent certification in Linux, Windows, VMware, AWS, or Citrix
- Bachelor’s degree in Information Technology or demonstrated equivalent
- Strong knowledge of complex scripting, system deployment automation, and hardware and network infrastructure design.
- Strong knowledge of complex on-prem and cloud networking systems, and applications.
- Strong knowledge of standard concepts, practices, and procedures within a particular field.
- Strong knowledge of complex web applications and server hardware.
- Strong knowledge of complex DNS including troubleshooting and diagnostics.
- Strong troubleshooting skills within the server infrastructure.
- Strong knowledge of complex network architecture, infrastructure design, network tools, troubleshooting, and implementation.
IT Systems Engineer
Influence the architecture, design, and implementation of technology to ensure the availability, confidentiality, and integrity of data. Interface with stakeholders to elicit, analyze, communicate, and validate requirements as they pertain to changes in business requirements, processes, and informat...
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