Food & Beverage Coordinator - Mountain Shadows

Property

About Us

Pyramid Global Hospitality values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. We are committed to ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Location Description

Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, part of the Pyramid Global Hospitality portfolio. With 217 guest rooms and 7,500 sq ft of meeting space across 11 rooms, Mountain Shadows Resort offers a serene environment that supports career opportunities and professional growth. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with company match and recognition programs tailored to celebrate your achievements. Join us at Mountain Shadows Resort, where a People First culture guides your career path and professional development.

Overview

Position Summary :

The F&B Coordinator will collaborate with the F&B Manager in all aspects of F&B operations, assisting the department to ensure smooth operation with guest satisfaction as the first priority. Responsibilities include administrative duties involving menus, documents and spreadsheets, restaurant reservations, and hands-on assistance in operations. Sales and creation of in-house events and communicating any events to the hotel in an outlet.

Responsibilities include :

• Coordinate and oversee restaurant reservations for large groups. Manage messages, reservation books, email menus to clients, and administer the Tock platform.
• Work with Restaurant Manager to ensure adequate phone coverage during prescribed hours, take reservations, and transfer calls as needed.
• Meet with outlet managers daily and communicate with all areas of the hotel including Opera and the Daily Report for events and large group dining. Notify front desk, Valet, Excom, and other groups as needed.
• Design daily and special event menus and coordinate restaurant, room service, pool bar, and cabanas with the F&B Manager.
• Order paper and office supplies as needed and maintain adequate stock.
• Create and maintain filing systems and forms for department efficiency (training manuals, special events, uniform issues, etc.). Proficient with the point-of-sale system and update menus and prices monthly.
• Update F&B Comp packet and missing checklists as required.
• File and distribute banquet event orders, attend weekly resume meetings, and compile minutes. Email minutes to Outlet Leaders.
• Coordinate and communicate all requests for group dining in outlets. Build REOs promptly and ensure billing details are correct and approved by guests as required.
• Assemble weekly REO packet and conduct weekly REO meetings for Outlet Leaders. Review REOs with outlet leaders and distribute to staff as needed.
• Update F&B Office Whiteboard with weekly events.
• Fill in as needed to ensure smooth operations, including assisting with Host(ess) duties to maintain guest satisfaction.
• Perform any other duties as assigned by the Food & Beverage Manager.
• Track and code all F&B invoices and maintain a running tally of expenses to support financial performance and budgeting.

Qualifications

Specific Job Knowledge, Skill and Ability :

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation :

County Legal Requirements

Appearance Requirements :

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