Talent.com
Retail Associate

Retail Associate

Ross StoresLoveland, CO, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • COMPETENCIES :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • PHYSICAL REQUIREMENTS / ADA : Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.

    SUPERVISORY RESPONSIBILITIES : None

    Create a job alert for this search

    Retail Associate • Loveland, CO, US

    Related jobs
    • Promoted
    Retail Associate-Seasonal

    Retail Associate-Seasonal

    Columbia SportswearFort Collins, CO, United States
    Full-time
    Flexible work schedules with opportunities for advancement.Take advantage of our holiday pay program •!.Holiday Appreciation Bonus - 7% of earnings for hours worked from Nov 17-Dec 28 (US).Employee ...Show moreLast updated: 1 day ago
    • Promoted
    STORE / NIGHT LEAD CLERK

    STORE / NIGHT LEAD CLERK

    KrogerGreeley, CO, US
    Full-time
    Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions,...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier

    Cashier

    SmashburgerBoulder, CO, US
    Full-time
    Cashier (Guest Service Expert).Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork.Th...Show moreLast updated: 16 days ago
    • Promoted
    Cashier

    Cashier

    Home Depot (Retail)Loveland, CO, US
    Full-time
    Position Purpose : Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and / or Return transactions, as well as m...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier

    Cashier

    BirdcallFort Collins, CO, US
    Full-time
    We are searching for highly motivated Front of House professionals looking to partner with a top-notch team and make a major impact on a company experiencing explosive growth in Colorado and beyond...Show moreLast updated: 30+ days ago
    • Promoted
    Head Cashier

    Head Cashier

    Natural GrocersGreeley, CO, US
    Full-time
    The Job in a Nutshell : The Head Cashier is responsible for successful operation of the front end by cashiering, training, directing and monitoring cashiers, providing World Class Customer Service, ...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier - Full-Time

    Cashier - Full-Time

    ScheelsJohnstown, CO, US
    Full-time
    Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting g...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier & Front End Services

    Cashier & Front End Services

    WalmartLoveland, CO, US
    Full-time +1
    You play a major role in how our customers feel when they leave the store.You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile,...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier

    Cashier

    Freddy's Frozen Custard & SteakburgersLoveland, CO, US
    Part-time
    Freddy's is looking for team members - ColdLine (cashier & custard prep) - to deliver a unique mix of fun, great food, and honest hospitality. On the ColdLine, you give guests the first taste of an ...Show moreLast updated: 30+ days ago
    • Promoted
    Day Time Cashier

    Day Time Cashier

    Office DepotFort Collins, CO, US
    Full-time
    Show moreLast updated: 30+ days ago
    • Promoted
    Cashier - Morning Shift

    Cashier - Morning Shift

    Raising Cane'sBrighton, CO, US
    Full-time
    Raising Cane's Restaurant Crewmember.Restaurant Crewmembers at Raising Cane's will wear many hats while working hard and having fun as a critical part of the Restaurant team.We are hiring immediate...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier - Orchards@westminstr

    Cashier - Orchards@westminstr

    JCPenneyWestminster, CO, US
    Full-time
    As a cashier, you are accountable for the customer service and sales experience including maintaining checkout standards. assisting with general operations such as omnichannel, recovery and invento...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Lead Associate - Winter Season

    Retail Lead Associate - Winter Season

    Winter Park ResortFort Collins, CO, US
    Full-time
    Please note, this position is located at Winter Park Resort in Winter Park, CO.At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Wi...Show moreLast updated: 1 day ago
    • Promoted
    Store Executive Intern (Store Leadership Intern) -Northern Colorado, CO(Starting Summer 2026)

    Store Executive Intern (Store Leadership Intern) -Northern Colorado, CO(Starting Summer 2026)

    TargetFort Collins, CO, US
    Full-time
    Stores Executive Leadership Internship.Experience firsthand what it's like to lead a retail team within a Target store.This internship is a paid 40 hr / week, hands-on training program to develop and...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Assistant

    Retail Sales Assistant

    AT&TGreeley, CO, United States
    Full-time
    Do you speak Spanish and English? If you do, we’re looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual.It’s time to take your sa...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USALyons, Colorado
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associates

    Retail Associates

    Hobby LobbyBrighton, CO, US
    Full-time
    Starting range for seasonal : $15.This starting range is posted pursuant to the Colorado Equal Pay for Equal Work Act, and applies exclusively to the position of Retail Sales Associate at Hobby Lobb...Show moreLast updated: 30+ days ago
    • Promoted
    Store Support

    Store Support

    Home Depot (Retail)Brighton, CO, US
    Full-time
    Position Purpose : Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Daytime Cashier

    Seasonal Daytime Cashier

    MichaelsFort Collins, CO, US
    Full-time +1
    Deliver friendly customer service, help customers shop our store, and find what they're Looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...Show moreLast updated: 30+ days ago
    • Promoted
    Store Clerk

    Store Clerk

    QuikTripEvans, CO, US
    Part-time
    Location : Evans, CO, US, 80620 Greeley, CO, US, 80634.Primary Purpose of Job : At QuikTrip, Part-Time Clerks provide quality customer service, complete assigned store tasks and meet operating standa...Show moreLast updated: 30+ days ago