REGULATORY SPECIALIST II - 64080554

Regulatory Specialist II - 64080554

Incumbents in this position will make an immediate and meaningful impact in the lives of Floridians. They perform duties that guarantee qualified health care professionals can work in the state and provide all Floridians access to the health care they need to lead healthier lives. By increasing the number of licensed health care professionals in the state, incumbents also support those currently working in health care professions who are so critical in any public health emergency.

Serves as the Team Lead for assigned professions, which includes the following : monitoring the timely completion of all application reports by the team as well as serving as a member of the processing team; reporting to Regulatory Supervisor when application files are not being reviewed in a timely manner. Reports to be monitored would include the following : Initial Application Reports; Unassigned Money Reports; VO Document Upload Reports; Mail Repository Reports; Initial Applications to Expire Reports; 30 Days Since Last Deficiency Reports; Processed Apps Pending Action Reports; Licensure Error Reports, as needed; and other profession-specific application reports, as applicable.

Assists in processing applications for all professions within the Medical Therapies / Psychology office, as needed.

Responding to general inquiries from the public by telephone, email, and in writing in an appropriate and timely fashion; interpreting customer questions and provide answers to general and complex regulatory questions; providing application status updates and directions to applicants and licensees concerning licensing processes and the submission of applications or requests; transferring customers to the other areas of the Department; or other agencies when appropriate.

Serving as primary for respondent monitoring Feedback email boxes for the dietetic and nutrition profession; distributing emails to the appropriate Council staff and ensuring a response is provided within 24 hours; reporting failure to respond to emails within 24-hours to the Regulatory Supervisor; and serving as the subject matter for dietetic and nutrition expert for processors when confronted with situations that are outside the norm, handling problem applications.

Serves as back up to the RSIII position in preparing Council meeting agendas for assigned profession (minimum of 4 meetings per year). Responsibilities would include the following : independent planning and formulation of all in-person and conference call meeting agendas, under the coordination of the Regulatory Supervisor coordinating with Council staff, attorneys and unit management to ensure submission of all required agenda items; ensuring all agenda material is compiled and organized according to unit standards; timely publication of electronic agendas and addenda to Council members and staff; timely publication of required pre and post meeting information (e.g., agendas, FAR notices, public books and audio) on the applicable profession's website; preparation of meeting minutes for all assigned professions; timely review and filing of post-meeting Council orders; timely completion of all other assigned post-meeting tasks, as needed.

Training new employees and providing continuing training to existing employees for process changes.

Analyzing and recommending solutions to administrative problems relating to application deficiencies and required qualifications.

Assisting with administrative duties related to the processing of applications including, but not limited to, processing supplemental documentation and preparing supplemental documentation for scanning.

Required knowledge, skills, and abilities include : knowledge and ability to interpret Florida Statutes and administrative codes in regards to licensing and regulation of professionals and facilities, and consumer protection; knowledge and proficiency of Microsoft Office software; knowledge and proficiency in using Windows-based computers; ability to learn and utilize job-specific software such as LEIDS and AxiomPro and office equipment such as phones, fax machines, scanners, and copiers; ability to compile, organize, and analyze data; ability to provide consultative assistance to others; ability to plan, organize and coordinate work activities on a pre-approved work schedule; ability to communicate and deal with people effectively; ability to establish and maintain effective working relationships with others.

Qualifications : preference will be given to those who meet the following minimum requirements : high school diploma or equivalent and 2 years' experience that includes data entry, document preparation, computer software use, evaluating legal documents or evaluating for compliance with regulations, customer service, or handling sensitive information. College education can substitute for the experience on a year-for-year basis.

The Florida Department of Health mission is to protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. The vision is to be the Healthiest State in the Nation. The values are innovation, collaboration, accountability, responsiveness, and excellence.

Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at 4042 Bald Cypress Way, Tallahassee, FL 32399.

The benefits of working for the State of Florida include annual and sick leave benefits; nine paid holidays and one personal holiday each year; state group insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; retirement plan options, including employer contributions; flexible spending accounts; tuition waivers; and more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and / or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note : You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. Incumbents may be required to perform emergency duty before, during, and / or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and / or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Veterans' Preference. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Location : Tallahassee, FL, US, 32301, 32302, 32303, 32304, 32305, 32307, 32308, 32309, 32310, 32311, 32312, 32316, 32317, 32399

Nearest Major Market : Tallahassee